Pharmacy Manager Jobs

About The Position

Requirements

• Active pharmacist license in the state where the store is located.
• Active National Provider Identifier (NPI).
• Must not be on the DEA Excluded Parties list.
• 1–2 years of experience as a Pharmacist.
• Regular and predictable attendance, including nights and weekends.
• Ability to complete required training within the designated timeframe.
• Ability to concentrate, shift between tasks, and confirm prescription information and label accuracy.
• Customer-service, team-orientation, verbal and written communication, and active-listening skills.
• Mathematical reasoning skills to calculate prescription quantities and days’ supply.
• Problem-solving skills to select appropriate responses to challenging patient or colleague interactions.
• Ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach and stretch; perform repetitive finger movements; use hands and arms in multiple directions; adjust machines precisely; stoop and bend; and perform tasks requiring close visual acuity.
• Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects with negligible force.
• Ability to communicate detailed spoken instructions accurately and receive detailed information orally.
• Leadership skills, including delegation, motivation, accountability, adaptability, coaching, and performance management.

Nice To Haves

• Completion of the CVS Pharmacy Manager Emerging Leader (PM-EL) program.
• 3–5 years of related work experience in a pharmacy, retail, medical, or customer-service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Manage and improve patient health through safe, appropriate dispensing, counseling, and immunizing practices.
• Oversee the pharmacy team during bench shifts; coach colleagues and follow up on pharmacy performance measures.
• Direct the team in following pharmacy workflow procedures and safety guardrails to ensure safe, accurate prescription fulfillment.
• Promote positive patient experiences through empathetic care, collaboration with patients’ healthcare teams, and resolution of insurance or medication issues.
• Offer and deliver immunizations and support Pharmacy Technicians in learning to immunize.
• Manage pharmacy inventory according to best practices, with particular attention to cold chain products.
• Onboard and train new Technicians and Pharmacists for the store and district, and monitor timely completion of required training and licensure.
• Ensure pharmacy operations comply with state Board of Pharmacy regulations and escalate concerns to the Rx DL as needed.
• Partner with the Store Manager to maintain a pipeline of cross-trained colleagues and ensure completion of required training for licensure.
• Oversee Staff Pharmacists and District Support Pharmacists where applicable; manage performance, conduct annual reviews, and address performance gaps.
• Write or delegate and oversee the pharmacy schedule, adapting to scheduling and business needs.
• Review business reports, identify operational gaps, and develop action plans related to workflow, service, patient care, and compliance.
• Build a safe, empowering, inclusive team culture and invite feedback, taking appropriate action in response.
• Maintain clinical and technical skills through required training, continuing medical education, and other learning opportunities.
• Support access to care and patient outcomes through pharmacist-delivered clinical services, such as testing and prescribing where permitted.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS Health policies, including requirements for controlled substances, patient privacy, security, and workplace safety.
• Attend work regularly and predictably, including nights and weekends, and complete required training within designated timeframes.
• Lead by example; delegate tasks, empower and motivate team members, foster collaboration, and provide coaching, feedback, discipline, or termination as appropriate.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources, based on eligibility
• CVS Health bonus, commission, or short-term incentive program