Pharmacy Manager - $50,000 Sign-On Bonus

Walgreens • Bridgeport, CT

1d

About The Position

The Pharmacy Manager provides empathetic pharmacy consulting and clinical healthcare services to patients, including medication counseling, immunizations, diagnostic testing, medication management, and patient outcome services. The role ensures prescriptions are accurately compounded, reviewed, dispensed, and verified in compliance with regulatory requirements and company policies. The Pharmacy Manager oversees pharmacy workflow, financial performance, inventory, patient experience, and staff performance and development.

The manager leads pharmacy operations, including scheduling and coordinating staff, opening and closing the pharmacy, maintaining regulatory records, supporting pharmacy technology, resolving insurance and prescription issues, and keeping the department functional and presentable. The role partners with the Store Manager and local healthcare community to support business growth and community health awareness, while training, coaching, and managing pharmacy staff.

Requirements

• Bachelor of Science in Pharmacy or Pharm.D. from an accredited educational institution.
• Current pharmacist licensure in the states within the district.
• Certified immunizer or willingness to become an immunizer within 90 days of hire.
• At least 1 year of pharmacy experience, including prescription filling, recordkeeping, legal compliance, pharmacy operations, pharmacy software and technology systems, and insurance billing; more specific state requirements may take precedence.
• Experience performing prescription dispensing activities demonstrating a strong working knowledge of applicable state and federal controlled-substance laws.
• Supervisory experience planning, organizing, and directing the work of pharmacy staff.
• For internal candidates: at least 6 months of pharmacy experience with Walgreen Co.
• For internal candidates: an average rating of at least 3.0 on leadership behaviors on the last performance review, if on file, and no written disciplinary actions in the last 12 months.

Nice To Haves

• For internal candidates: an average rating of 3.7 or above on leadership behaviors on the last performance review, if one is on file.

Responsibilities

• Provide patient counseling on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers when appropriate.
• Deliver and promote clinical and wellness services, including immunizations, diagnostic testing, disease-state management, medication management, and drug therapy reviews.
• Ensure prescribed medications are accurately compounded, reviewed, verified, and dispensed in accordance with regulations and company policies.
• Manage pharmacy workflow, including scheduling staff, assigning roles, coordinating activities, opening and closing the pharmacy, and overseeing shift changes.
• Apply Good Faith Dispensing requirements and comply with state and federal controlled-substance laws.
• Support positive patient experiences, resolve patient issues, and model customer service practices for the pharmacy team.
• Maintain pharmacy technology knowledge and support staff and patients with pharmacy systems, prescription fulfillment, billing, clinical documentation, inventory management, and point-of-sale registers.
• Improve productivity and ensure insurance claims are processed accurately; work with insurers and medical providers to resolve issues and participate in third-party audits.
• Follow up with medical providers to clarify prescriptions, dosages, refills, interactions, and allergies and to discuss alternatives as appropriate.
• Partner with centralized support on patient registration and exception resolution; conduct virtual product reviews in virtual environments according to company procedures.
• Maintain the pharmacy department, including housekeeping, repairs, equipment, and layout, and prepare required records, reports, and documentation.
• Collaborate with the Store Manager on hiring, discipline, termination, staff expectations, teamwork, and career progression; address employee relations concerns and support team morale.
• Oversee staff training and performance reviews, recognize improvement, identify high-potential employees, and support staff professional development.
• Maintain required licenses, credentials, and certifications; complete required education credits and training and keep pharmacy and healthcare knowledge current.
• Communicate relevant corporate health and wellness services and strategy information to pharmacy staff.
• Analyze pharmacy financial, customer service, and inventory data; manage asset protection and inventory, identify performance trends, and pursue improvement opportunities.
• Build relationships with local healthcare providers and promote pharmacy services and health and wellness awareness in the community.
• Collaborate with the Store Manager to develop strategic business opportunities and support pharmacy growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager