Pharmacy Manager - $50,000 Sign-On Bonus

Walgreens•Bridgeport, CT

2d•$67 - $91

About The Position

The Pharmacy Manager provides empathetic pharmacy consulting to patients on medication use and drug interactions, and offers preventive and clinical healthcare services such as immunizations, diagnostic testing, and patient outcome services. The role ensures medications are compounded, reviewed, dispensed, and verified accurately in accordance with regulatory requirements and company policies. The manager oversees pharmacy workflow, financial performance, inventory, patient experience, and staff performance and development. The position combines direct patient care with pharmacy operations and team leadership. It includes counseling patients, performing pharmacist and clinical services, ensuring regulatory and company-policy compliance, managing pharmacy workflow and records, supporting pharmacy technology and insurance claims, and partnering with the Store Manager on business planning, staffing, and community health and wellness efforts.

Requirements

Bachelor of Science in Pharmacy or Doctor of Pharmacy degree from an accredited educational institution.
Current pharmacist licensure in the states within the district.
Certified immunizer, or willingness to become an immunizer within 90 days of hire.
At least 1 year of pharmacy experience, including prescription filling, recordkeeping, legal compliance, pharmacy operations, pharmacy software and technology systems, and insurance billing; state-specific experience requirements may take precedence.
Experience performing prescription dispensing activities that demonstrates a strong working knowledge of applicable state and federal controlled-substance laws.
For internal candidates only: an average rating of at least 3.0 on leadership behaviors in the last performance review, if one is on file, and no written disciplinary actions in the last 12 months.

Nice To Haves

Supervisory experience planning, organizing, and directing the work of pharmacy staff.
At least 6 months of pharmacy experience with Walgreen Co.
For internal candidates only: an average rating of 3.7 or above on leadership behaviors in the last performance review, if one is on file.

Responsibilities

Engage patients, resolve their concerns, answer questions, and model customer-service practices that support a positive and inclusive patient experience.
Promote awareness and use of Walgreens healthcare services, including consultations, medication management, drug therapy reviews, immunizations, diagnostic testing, and patient outcome services.
Participate in community events as requested by the Store Manager, Healthcare Supervisor, or District Manager.
Counsel patients on medication use, side effects, interactions, contraindications, privacy, generic and lower-cost medicines, and over-the-counter products; refer patients to medical providers when appropriate.
Perform pharmacist tasks such as compounding, drug therapy reviews, medication verification, and medication management; review, interpret, and dispense prescriptions accurately.
Ensure the pharmacy complies with applicable regulations, company policies, controlled-substance laws, and Good Faith Dispensing requirements.
Establish efficient pharmacy workflows, oversee staff scheduling and role assignments, coordinate activities, solicit team suggestions, and manage pharmacy opening, closing, and shift changes.
Collaborate with the Store Manager to define and develop strategic business opportunities.
Maintain knowledge of pharmacy technology systems and support staff and patients with those systems; identify opportunities to improve productivity.
Ensure insurance claims are processed accurately, resolve payment rejections and patient issues with insurers and medical providers, and conduct or participate in third-party audits.
Follow up with medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
Perform clinical and wellness services, including immunizations, diagnostic testing, and disease-state management.
Partner with centralized support on patient registration and exception resolution; conduct virtual product reviews in virtual environments according to company procedures.
Manage pharmacy maintenance, housekeeping, repairs, equipment, and layout changes to maintain a functional and efficient department.
Prepare and submit required records, reports, and other documentation under state and federal law.
Collaborate with the Store Manager on pharmacy staff hiring, discipline, and termination as necessary, while ensuring compliance with employment laws.
Establish team expectations and goals with the Store Manager; promote teamwork, recognize improvements, oversee staff training, and conduct formal performance reviews.
Identify high-potential team members and collaborate with the Store Manager on career progression.
Address employee relations concerns, complaints, and conflicts, and support team member welfare and morale.
Maintain required licenses, credentials, and certifications; keep pharmacy and healthcare knowledge current; complete required education credits and company training; and seek feedback and professional development.
Communicate relevant corporate health and wellness services and strategy information to pharmacy staff in support of the Store Manager.
Analyze pharmacy financial, customer-service, and inventory performance; manage asset protection and inventory; and identify performance trends and improvement opportunities.
Develop relationships with local healthcare providers, promote the pharmacy in the community, and support the Store Manager in expanding community health and wellness awareness.