Pharmacy Manager - $50,000 Sign-On Bonus

Walgreens • Norwalk, CT

1d

About The Position

The Pharmacy Manager provides pharmacy consulting services to patients on the effective use of medications and drug interactions, and offers preventive and clinical healthcare services such as immunizations and diagnostic testing. The role ensures medications are compounded, reviewed, dispensed, and verified accurately in accordance with regulatory requirements and company policies. The Pharmacy Manager oversees pharmacy workflow, financial performance, inventory, patient experience, and the performance, engagement, training, and development of pharmacy staff.

The position combines patient care and pharmacy operations with staff leadership and business management. It includes counseling patients, performing pharmacist and clinical services, ensuring regulatory compliance, improving workflow and productivity, managing pharmacy records and systems, and collaborating with store leadership and the local medical community. The manager also supports hiring and performance management, develops staff, analyzes business performance, and promotes Walgreens health and wellness services in the community.

Requirements

• Bachelor of Science in Pharmacy or PharmD from an accredited educational institution.
• Current pharmacist licensure in the states within the district.
• Certified immunizer, or willingness to become an immunizer within 90 days of hire.
• At least 1 year of pharmacy experience, including prescription filling, recordkeeping, legal compliance, pharmacy operations, pharmacy software and technology systems, and insurance billing; state-specific experience requirements may take precedence.
• Experience performing prescription dispensing activities demonstrating a strong working knowledge of applicable state and federal controlled-substance laws.
• For internal candidates: an average rating of at least 3.0 on leadership behaviors on the most recent performance review, if on file, and no written disciplinary actions in the last 12 months.

Nice To Haves

• Supervisory experience planning, organizing, and directing the work of pharmacy staff.
• At least 6 months of pharmacy experience with Walgreen Co.
• For internal candidates: an average rating of 3.7 or above on leadership behaviors on the most recent performance review, if on file.

Responsibilities

• Greet patients, offer assistance, resolve issues, answer questions, and model customer service practices that foster a positive and inclusive patient experience.
• Promote awareness and use of pharmacy healthcare services, including consultations, medication management, drug therapy reviews, immunizations, diagnostic testing, and patient outcome services.
• Participate in community events as requested by store or district leadership.
• Counsel patients on medication use, side effects, interactions, contraindications, privacy, generic and lower-cost options, and over-the-counter products; refer patients to medical providers when appropriate.
• Perform pharmacist duties including compounding, drug therapy reviews, prescription verification, medication management, and accurate dispensing.
• Ensure pharmacy operations comply with applicable regulations, company policies, controlled-substance laws, and Good Faith Dispensing requirements.
• Establish efficient pharmacy workflows; oversee staff schedules, role assignments, coordination, and team suggestions; manage pharmacy opening, closing, and shift changes.
• Collaborate with the Store Manager to identify and develop strategic business opportunities.
• Maintain knowledge of pharmacy technology and systems, support staff and patients with those systems, and identify productivity improvements.
• Ensure insurance claims are processed accurately; resolve patient issues with insurers and medical providers; participate in third-party audits.
• Follow up with medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
• Perform clinical and wellness services, including immunizations, diagnostic testing, and disease-state management.
• Partner with centralized support on patient registration and exception resolution; conduct virtual product reviews according to company procedures when applicable.
• Oversee pharmacy maintenance, housekeeping, repairs, equipment, and layout changes to maintain a functional and presentable department.
• Prepare and submit pharmacy records, reports, and other documentation required by law.
• Collaborate with the Store Manager on hiring, discipline, and termination; ensure compliance with employment laws.
• Set expectations and goals with the Store Manager, promote teamwork, recognize staff improvements, and manage staff training and formal performance reviews.
• Identify high-potential team members, support career progression, address employee relations concerns, and maintain staff morale.
• Maintain required licenses, credentials, and certifications; keep pharmacy and healthcare knowledge current; complete required education credits and training.
• Pursue professional development, monitor personal performance, seek constructive feedback, and use the Healthcare Supervisor and Store Manager as mentors and coaches.
• Communicate relevant corporate health and wellness services and strategy information to pharmacy staff.
• Analyze pharmacy financial, customer service, and inventory data; manage asset protection and inventory; identify performance trends and opportunities for improvement.
• Develop relationships with local healthcare providers, promote the pharmacy in the community, and support health and wellness awareness.

Benefits

• A $50,000 sign-on bonus is stated in the job title.
• Benefits information is available through the Walgreens benefits website; specific benefits are not listed in the posting.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager