Parking Manager Jobs

About The Position

Requirements

• College Degree and/or previous relevant experience
• Valid Driver’s License required
• Must be able to drive and operate a standard and automatic transmission vehicle comfortably
• Must have good communication skills
• Must maintain professional appearance

Nice To Haves

• 3 years of licensed driving experience
• Proficient in Microsoft Excel, Outlook, Word Document and PowerPoint
• Previous management experience in the parking, hospitality or service industry
• Proactive contributor with a track record of identifying priorities, solving problems, and executing effectively

Responsibilities

• Lead by example and model Premium Parking’s customer service and operational standards.
• Recruit, train, coach, and develop associates to ensure strong performance across all roles.
• Ensure staffing levels meet operational needs and adjust schedules as required.
• Conduct 90 day and annual reviews, coaching sessions, and counseling documentation as needed.
• Maintain strong, positive relationships with clients and act as the primary point of contact.
• Understand client service expectations and ensure Premium Parking’s culture aligns with their environment.
• Attend client staff meetings and provide updates, insights, and solutions when requested.
• Respond promptly to guest feedback, concerns, or escalations while ensuring a consistent service experience.
• Manage and supervise all operational details of assigned locations, ensuring a high level of visibility on site.
• Maintain awareness of local events and adjust operations accordingly to ensure readiness and adequate staffing.
• Oversee revenue, safety, and service procedures to ensure full compliance with Premium Parking standards.
• Support special event parking programs, including planning, staffing, and execution.
• Ensure accurate revenue collection, reporting, and deposit compliance.
• Organize, reconcile, and maintain financial records using both manual and automated systems.
• Conduct regular audits to verify adherence to procedures, accuracy of funds collected, and proper documentation.
• Manage payroll review, attendance tracking, and post pay corrections as required.
• Promote a safe environment by identifying hazards and ensuring associates follow all safety procedures.
• Manage claims, document incidents, and work with the Claims Administrator to assign responsibility when applicable.
• Report vehicle damage and guest experience concerns to the appropriate client contacts and leadership.
• Ensure timely completion of incident forms, injury reports, and related documentation.
• Oversee general facility upkeep, including equipment, signage, lighting, and cleanliness.
• Coordinate with internal teams or vendors for repair needs or escalations.
• Ensure all employees understand proper use of equipment, systems, and procedures.
• Attend Premium Parking leadership meetings as requested.
• Perform additional tasks or special projects to support operations as needed.