Assistant Facilities Manager

LAZ Parking California • Costa Mesa, CA

9d • Onsite

About The Position

The Assistant Facilities Manager oversees the operations of assigned parking locations under the direction of the Facilities Manager, ensuring professional parking management. The role supports company programs and initiatives and responds to the needs of operational teams. It includes leading and developing employees, managing day-to-day operations and payroll processes, supporting new location openings, maintaining client relationships, and ensuring contractual requirements are met. The position also contributes to financial and operational reporting, revenue and expense management, customer satisfaction, event operations, market-rate analysis, and other projects as needed.

Requirements

• Driver's license required.
• At least 2 years of experience in a management role is preferred.
• Knowledge of Excel, Word, PowerPoint, and general Microsoft Office applications.
• Experience with financial statements, accounting, profit and loss reports, and budgeting.
• Flexibility in schedule to meet operational needs, including working nights, weekends, and holidays as needed and occasionally outside regularly scheduled hours.
• Strong customer service skills.
• Ability to seek improvement and foster idea sharing and creative problem-solving.
• Ability to be approachable and facilitate coaching conversations with employees and managers.
• Ability to help others overcome challenges.
• Ability to encourage open expression of ideas and opinions.
• Excellent teambuilding and interpersonal skills.
• Ability to work independently and multitask.
• Ability to communicate professionally and effectively with all levels of the organization.
• Ability to interpret policies, procedures, and standard business practices.
• Demonstrated sense of urgency and timeliness.
• Willingness to work in heat, wind, snow, rain, and other outdoor conditions.
• Ability to lift, push, and pull at least 25 pounds; stand, walk, and run for extended periods; and bend, stoop, squat, and lift frequently throughout a shift.

Nice To Haves

• Bachelor's degree.
• Parking management experience.

Responsibilities

• Lead, direct, and develop employees at assigned parking locations.
• Plan, schedule, train, and direct the activities of on-site employees, Supervisors, and Team Leads.
• Identify high-potential employees to support organizational growth.
• Process payroll, ensure timely approval of hours, coordinate accurate pay data with the local payroll department, and work with the Human Resources Business Partner on wage and hour compliance.
• Execute plans for opening newly assigned locations.
• Develop client relationships and support business retention.
• Train Supervisors and Team Leads in parking management skills.
• Understand, implement, and deliver the requirements in contractual agreements between LAZ Parking and its clients.
• Assist with operational preparation for potential new locations, including rate surveys and ticket pulls.
• Prepare required daily, weekly, monthly, and annual financial and operational reports.
• Increase revenue, manage expenses, and maximize customer satisfaction while maintaining service levels and initiatives aligned with client expectations.
• Manage operations in compliance with applicable Collective Bargaining Agreements.
• Implement and complete projects, programs, and initiatives arising from assigned locations.
• Participate in labor contract management when applicable.
• Communicate with local police departments and emergency management teams regarding operations.
• Organize and oversee event operations and be present for events as needed.
• Assist with monitoring, reviewing, and analyzing market-rate structures.
• Perform additional related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed