ASSISTANT FACILITIES MANAGER

HOPE HAVEN INC•Charlotte, NC

3d•$25 - $26•Onsite

About The Position

The Assistant Facilities Manager assists the Facilities Manager in maintaining Hope Haven facilities, grounds, vehicles, equipment, and physical assets. The position performs preventative maintenance, repairs, construction-related projects, vehicle maintenance, and facility improvements while supporting the development and oversight of maintenance program trainees. The role helps ensure facilities remain safe, functional, compliant, and welcoming for residents, staff, and visitors. The Assistant Facilities Manager provides work direction, coaching, and instruction to maintenance program trainees and supports their development, safe work practices, assignment completion, and skill-building. The role also uses the agency work order system, reports maintenance concerns to the Facilities Manager, communicates with staff and leadership, and assists with inspections, emergency preparedness, and operational readiness. Work takes place in residential, office, maintenance, warehouse, and outdoor environments. The position involves regular interaction with residents, staff, vendors, contractors, and community partners, as well as exposure to varying weather, maintenance equipment, power tools, cleaning chemicals, ladders, vehicles, construction materials, and repair activities. Occasional evening, weekend, or emergency response support may be required as operational needs require. The position requires operating a Hope Haven vehicle and maintaining a valid driver's license and insurability under the organization's automobile insurance policy. Hope Haven describes itself as a mission-driven organization providing recovery, treatment, housing, workforce development, and community support services. This role contributes to maintaining the environment where recovery, growth, and community take place.

Requirements

High school diploma or GED required.
General knowledge of building maintenance, plumbing, electrical, HVAC, grounds maintenance, and repair practices.
Ability to safely operate maintenance equipment, tools, and vehicles.
Ability to read, understand, and follow work orders, safety procedures, and maintenance instructions.
Strong organizational, problem-solving, and time-management skills.
Ability to prioritize multiple assignments and respond to facility-related needs in a timely manner.
Ability to communicate effectively with residents, staff, vendors, contractors, and community partners.
Knowledge of workplace safety practices and building maintenance standards.
Ability to perform physical labor and work indoors and outdoors in varying weather conditions.
Valid North Carolina driver's license and ability to meet Hope Haven's insurability requirements.
Successful completion of applicable pre-employment screening requirements, which may include background verification.
Employees assigned driving responsibilities must maintain a valid driver's license and be insurable under Hope Haven's automobile insurance policy.

Nice To Haves

Associate degree, trade certification, or vocational training in facilities maintenance, construction, electrical, plumbing, HVAC, building systems, or a related field preferred.
Minimum three years of experience in facilities maintenance, building operations, property management, construction, or a related field preferred.

Responsibilities

Assist in maintaining Hope Haven buildings, grounds, and physical assets, and oversee the appearance and condition of agency facilities.
Perform light construction, repair, renovation, facility improvement, painting, touch-up, and cleaning activities.
Perform pest control activities as needed.
Repair and perform preventative maintenance on HVAC systems and equipment.
Install, replace, and repair light fixtures, switches, electrical outlets, and related components.
Replace, repair, and maintain plumbing fixtures and drain systems.
Use hand tools, power tools, and maintenance equipment safely and effectively.
Use the agency work order system and complete assigned work orders in a timely manner.
Report maintenance concerns, facility issues, and operational needs to the Facilities Manager.
Maintain assigned areas in inspection-ready condition and assist with facility inspections and operational readiness activities.
Communicate maintenance needs, repairs, and project updates to staff and leadership.
Perform preventative maintenance on agency vehicles and equipment.
Purchase maintenance supplies and materials as authorized by the Facilities Manager.
Pick up donations and transport materials as needed.
Help maintain equipment, tools, and operational assets.
Coordinate and oversee maintenance program trainees; provide instruction, coaching, and support related to maintenance activities.
Promote safe work practices and appropriate workplace behavior, and support resident workforce development and skill-building opportunities.
Assist in emergency drills and facility preparedness activities.
Maintain compliance with agency policies, procedures, and standards; maintain confidentiality and professional boundaries.
Communicate regularly with staff verbally and electronically, and attend required meetings and trainings.
Support special maintenance projects and organizational initiatives, assist with operational and facility-related activities, and perform other duties within the scope of the position as assigned by the Facilities Manager.