Parking Manager Jobs

About The Position

Requirements

• High school diploma or equivalent required.
• Valid driver’s license required.
• Driving record must meet PMC standards for positions involving vehicle operation, with no more than three moving violations during the preceding three-year period.
• Ability to travel between assigned work locations when required.
• Ability to operate manual-transmission vehicles when required by the assigned property.
• Strong leadership, coaching, and team-development skills.
• Excellent guest-service and client-relationship skills.
• Ability to prepare schedules and manage staffing and overtime.
• Ability to review revenue, payroll, and expense information.
• Strong organizational, analytical, and critical-thinking skills.
• Effective verbal and written communication skills.
• Ability to respond calmly and professionally to operational concerns.
• Ability to use computers, mobile devices, scheduling systems, and operational software.
• Ability to safeguard confidential employee, client, and company information.
• Ability to prioritize responsibilities and exercise sound judgment in a challenging environment.
• Ability to perform essential physical duties, including standing and walking for extended periods, frequently entering and exiting vehicles, bending, reaching, climbing stairs, and lifting, carrying, pushing, or pulling items weighing up to 50 pounds.
• Ability to safely operate vehicles and maintain awareness of vehicles, guests, and pedestrians.
• Employment may be contingent on completion of an applicable motor-vehicle-record review.
• At least three years of supervisory or management experience in parking, hospitality, transportation, retail, or another customer-service environment is preferred, not required.

Nice To Haves

• At least three years of supervisory or management experience in parking, hospitality, transportation, retail, or another customer-service environment.
• Experience managing schedules, payroll, labor expenses, or operating budgets.
• Additional education or training in leadership, hospitality, or business management.

Responsibilities

• Serve as the primary operational contact for the assigned property and build professional relationships with clients and property stakeholders.
• Ensure contractual service requirements and performance standards are met; respond to client questions, concerns, and service issues.
• Oversee daily valet and parking operations; prepare schedules and maintain appropriate staffing levels.
• Monitor attendance, service quality, safety, traffic flow, equipment, and appearance standards; conduct inspections and address operational concerns.
• Perform or assist with valet duties when needed, including safely parking and retrieving vehicles.
• Monitor revenue, payroll, overtime, operating expenses, and other account-level financial information; review reports and identify discrepancies.
• Maintain accurate records, submit required reports on time, and follow cash-handling, timekeeping, payroll, and recordkeeping procedures.
• Work with regional leadership to manage labor costs and operate within approved budgets.
• Participate in recruiting, interviewing, selecting, onboarding, training, and developing employees.
• Communicate performance expectations and provide coaching and feedback; address conduct and performance concerns consistently with Human Resources.
• Promote a respectful, inclusive, and professional work environment, support employee development, and ensure employees follow policies and safety procedures.
• Provide management with updates on staffing, operations, financial performance, client needs, and emerging concerns.
• Communicate with employees, clients, vendors, Human Resources, and other departments; respond to urgent operational matters.
• Attend required meetings and complete assigned training by established deadlines.
• Promote safe driving, vehicle handling, pedestrian safety, and traffic-control practices; promptly report incidents and safety concerns and ensure documentation is completed accurately.
• Follow company policies and applicable federal, state, and local requirements.
• Travel locally or to other company locations when required; work a flexible schedule that may include occasional evenings, weekends, holidays, and extended hours.
• Perform other job-related duties consistent with the position’s responsibilities and business needs.
• Direct assigned employees and oversee scheduling, training, coaching, performance management, policy enforcement, and daily operations.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) plan
• Supplemental life insurance
• Critical-illness insurance
• Bonus opportunities based on annual outlined goals; bonuses are not guaranteed
• Paid vacation/PTO
• Paid training
• Leadership-development opportunities
• Tuition assistance through Bellevue University of up to $5,250 annually
• Nationwide employee discounts through Perks at Work
• Reimbursement for necessary and reasonable business expenses, including required personal mobile-phone use, mileage, parking, tolls, and approved travel expenses