Area Manager - Brooklyn, NY

LAZ Parking New York/New Jersey•Brooklyn, NY

1d•Onsite

About The Position

The Area Manager supports Regional Management and oversees financial, operational, safety, and service-related success at an assigned hotel, while also providing operational oversight at other assigned hotels. The role serves as the Hospitality Manager at one dedicated hotel while supporting other hotels in the market. The Area Manager manages hotel teams and operations, cultivates client relationships, supports business retention, and helps ensure contractual requirements, safety standards, service expectations, and financial goals are met. The position requires travel to hospitality locations as needed.

Requirements

Bachelor's degree or equivalent work experience.
At least 3 years of management experience.
Experience managing multi-site facilities.
Experience managing multiple profit-and-loss statements (P&Ls).
Valid, unrestricted driver's license and an acceptable driving record.
Experience working in a fast-paced environment with high customer expectations.
Ability to cultivate client relationships.
Willingness to travel to hospitality locations daily or weekly as needed.
Knowledge of Excel, Word, PowerPoint, and general Microsoft Office applications.
Ability to communicate professionally and effectively.
Ability to speak, read, and comprehend English.
Openness to feedback, differing opinions, and other points of view.
Demonstrated urgency, timeliness, and ability to seek improvement.
Excellent team-building and interpersonal skills.
Ability to work in heat, wind, snow, rain, and other elements.
Ability to lift, push, and pull at least 50 pounds.
Ability to stand, walk, and run for extended periods, and to bend, stoop, squat, and lift frequently during a shift.

Responsibilities

Oversee financial, operational, safety, and service outcomes at assigned hotels.
Manage, plan, schedule, train, and direct Hospitality Managers, Assistant Hospitality Managers, Supervisors, Shift Leads, and frontline staff.
Maximize revenue, control expenses, and support customer satisfaction while maintaining safety and service standards aligned with client expectations.
Attend client daily stand-up and resume meetings, or ensure they are managed by Assistant Hospitality Managers, Supervisors, or Shift Leads.
Ensure LAZ internal pre-shift meetings are held each shift.
Assist with managing and developing hotel valet teams to achieve annual and periodic goals and initiatives.
Identify high-potential employees and participate in recruiting and onboarding.
Ensure safety initiatives are rolled out to new and existing employees, and report safety concerns for review.
Monitor service shopper reports and hotel service metrics, respond to results, and establish service goals.
Cultivate client relationships and support business retention.
Implement operational projects, programs, and initiatives, and deliver requirements in client contracts.
Plan and execute openings of new locations.
Manage claims and safety-related training, prevention initiatives, investigations, client and guest follow-up, and compliant reporting.
Ensure financial success, audit compliance, and adherence to audit protocols.
Oversee payroll processing, timely approval of hours, accurate pay data, and wage-and-hour compliance in coordination with payroll and Human Resources.
Ensure LHIST data is entered accurately each day.
Manage location budgets and revenue enhancements related to staffing, scheduling, and operating expenses.
Prepare required daily, weekly, monthly, and annual financial and operational reports, budgets, and monthly profit-and-loss reviews.
Monitor, review, and analyze market rate structures.

Benefits

Sign-on bonus up to $350.
Referral bonus of $500 for each person referred.
Salary of $75,000–$80,000.
Flexible schedule.
Growth opportunities.
Pay Activ on-demand access to earned wages, with up to 50% available immediately.
Paid training.
Free company uniform.
Free health coaching and resources.
Employee Assistance Program with 24/7 confidential counseling for employees and eligible household members.
Smoking cessation program.
401(k) with employer match.
Medical, dental, and vision insurance, with three plan options.