Parking Location Manager
About The Position
The Parking Location Manager owns day-to-day operations at one or more parking locations in Miami, which may include office complexes, mixed-use properties, and municipal portfolios. The manager serves as Legacy Parking’s primary representative to property management, tenants, security, and visitors, ensuring that operations meet company standards and client contract requirements while maintaining reliable financial performance and resolving issues proactively. The role oversees facility operations and maintenance, PARCS equipment and software, financial and operational reporting, revenue and expense performance, client relationships, and staff leadership. The manager partners with the General Manager on budgets, forecasts, and status reports, and leads special projects as assigned. Work is performed partly outdoors, with exposure to weather conditions and noise levels ranging from minimal to moderate. The position requires standing, walking, sitting, using hands to operate tools and controls, reaching, talking, and hearing, and occasionally lifting or moving up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Requirements
- At least 2 years of management experience in parking operations.
- Hands-on experience with PARCS systems, including equipment troubleshooting, reporting, and vendor coordination.
- Proven experience managing staff, scheduling, budgets, and P&L accountability.
- Working knowledge of cash-handling controls, revenue reconciliation, and audit procedures.
- Strong written and verbal communication skills.
- Proficiency in Microsoft Office and comfort learning new technology platforms quickly.
- Ability to perform the physical duties described, including occasionally lifting or moving up to 25 pounds.
Nice To Haves
- Bachelor’s degree.
- Experience with parking reservation, permit, or mobile payment platforms and LPR technology.
- Multi-site or large-garage management experience.
- Experience managing client relationships with property managers or ownership groups.
Responsibilities
- Own daily operations across assigned locations in accordance with Legacy Parking standards and client contract requirements.
- Manage, troubleshoot, and optimize PARCS equipment and software, coordinating with vendors on service, upgrades, and integrations.
- Keep facilities clean, safe, and well maintained, and recommend improvements to the customer experience.
- Grow revenue and control expenses through operating decisions; monitor market rates and competitor pricing and recommend rate strategies.
- Prepare and review daily, weekly, monthly, and annual financial and operational reports.
- Partner with the General Manager on budgets, forecasts, and status reports.
- Enforce cash control and revenue audit procedures, reconcile daily deposits, and guard against revenue leakage or theft.
- Serve as the primary point of contact for property managers, clients, and customers; resolve issues professionally and proactively.
- Build relationships that retain and grow accounts.
- Recruit, train, and lead a team that includes Assistant Managers and Team Leaders; identify and develop high-potential employees.
- Manage scheduling, payroll, and timekeeping accuracy, working with HR on wage-and-hour compliance.
- Handle employee relations fairly and consistently.
- Lead special projects and initiatives as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
