Parking Location Manager
About The Position
The Parking Location Manager owns day-to-day operations at one or more Miami location accounts, which may include office complexes, mixed-use properties and municipal portfolios. The manager serves as Legacy Parking’s primary representative to property management, tenants, security and visitors, ensuring the operation meets company standards and client contract requirements while maintaining sound financial performance and resolving problems proactively. This is an experienced parking-operations role requiring hands-on knowledge of facility operations, PARCS equipment and software, financial controls, and P&L accountability. The manager oversees facility upkeep and customer experience, revenue and expense performance, reporting and budgeting in partnership with the General Manager, client relationships, and the recruitment, development and management of site staff. The role also leads special projects and initiatives as assigned.
Requirements
- At least 2 years of management experience in parking operations.
- Hands-on experience with PARCS systems, such as FlashParking, TIBA, ParkChirp or similar, including equipment troubleshooting, reporting and vendor coordination.
- Proven experience managing staff, scheduling, budgets and P&L accountability.
- Working knowledge of cash-handling controls, revenue reconciliation and audit procedures.
- Strong written and verbal communication skills.
- Proficiency in Microsoft Office and ability to learn new technology platforms quickly.
- Ability to stand, walk, sit, use hands to operate tools and controls, reach, talk and hear.
- Ability to occasionally lift or move up to 25 lbs.
Nice To Haves
- Bachelor’s degree.
- Experience with parking reservation, permit or mobile payment platforms and LPR technology.
- Multi-site or large-garage management experience.
- Experience managing client relationships with property managers or ownership groups.
Responsibilities
- Own daily operations across assigned locations in accordance with Legacy standards and client contract requirements.
- Manage, troubleshoot and optimize PARCS equipment and software, coordinating with vendors on service, upgrades and integrations.
- Keep facilities clean, safe and well maintained, and recommend improvements to the customer experience.
- Grow revenue and control expenses through operating decisions.
- Monitor market rates and competitor pricing and recommend rate strategies to support competitiveness and profitability.
- Prepare and review daily, weekly, monthly and annual financial and operational reports.
- Partner with the General Manager on budgets, forecasts and status reports.
- Enforce cash-control and revenue-audit procedures, reconcile daily deposits, and guard against revenue leakage or theft.
- Serve as the primary point of contact for property managers, clients and customers; resolve issues professionally and proactively.
- Build client relationships that retain and grow accounts.
- Recruit, train and lead a team that includes Assistant Managers and Team Leaders.
- Identify high-potential employees and develop them for future roles.
- Manage scheduling, payroll and timekeeping accuracy, working with HR on wage-and-hour compliance.
- Handle employee relations fairly and consistently.
- Lead special projects and initiatives as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
