Parking and Transportation Services Manager
About The Position
The Parking and Transportation Services Manager is responsible for operations management and planning for university parking and transportation services. The role provides leadership and direction for on-campus parking and transportation operations and manages departmental resources, staff, and budget. The manager oversees the department’s external operations to help ensure efficient access to and movement through the University and communicates relevant information to the campus community. The position manages parking operations and services, including special event parking, customer service, permit management, marketing and communications, departmental policies, parking-space assignments, parking management software, and campus shuttle coordination. It also collects and analyzes data for long-range planning, manages the university vehicle rental program, collaborates on strategies to generate resources or revenue, and supervises student employees. The position is based at the University of North Texas at Dallas. The work schedule varies; the stated regular schedule is Monday through Friday, 8 a.m. to 5 p.m., with Saturday work from 8 a.m. to 5 p.m. as needed. The role is security sensitive. Applicants must submit at least two professional references.
Requirements
- Bachelor’s degree in a related field and four years of experience in parking and transportation services or a related field, or an equivalent combination of education, training, and experience.
- Knowledge of policies, practices, and technologies associated with parking and transportation management and financial systems.
- Knowledge of, or ability to quickly learn, standard University and State administrative processes and policies.
- Leadership and team-building skills.
- Ability to develop and implement policies and procedures.
- Project management skills.
- Ability to communicate effectively orally and in writing.
- Exceptional customer service skills.
- Ability to negotiate and solve problems with multiple constituencies.
- Ability to establish and maintain effective working relationships.
- Ability to interact productively with faculty, staff, students, the campus community, government officials, and the public.
- Regular use of fingers and hands to feel, grasp, operate, or handle objects, tools, or controls; reaching with hands and arms; and talking or hearing.
- Frequent standing and sitting, and required walking.
- Regularly lift and/or move up to 10 pounds.
- Ability to adjust focus.
Responsibilities
- Manage special event parking, customer service, permit management, marketing and communications, and departmental policies.
- Manage parking lots and administer parking-space assignments and controls for faculty, staff, students, visitors, and businesses requiring parking for construction, deliveries, or services.
- Manage the parking management software system to streamline processes and maximize efficiency and cost-effectiveness.
- Coordinate campus shuttle services.
- Collect and analyze data and compile reports for long-range planning of parking and transportation programs.
- Manage the university’s vehicle rental program.
- Collaborate with the Executive Director of Auxiliary Services to plan, develop, and implement strategies for generating resources or revenue.
- Recruit, hire, train, schedule, evaluate, and coach student employees.
- Provide leadership and direction for on-campus parking and transportation operations and manage departmental resources, staff, and budget.
- Communicate parking and transportation information to the campus community.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
