Parking and Transportation Services Manager

University of North Texas System • Dallas, TX

4d • $59,000 • Onsite

About The Position

The Parking and Transportation Services Manager is responsible for operations management and planning for Parking and Transportation Services at the University of North Texas at Dallas. The role provides leadership and direction for on-campus parking and transportation operations and manages departmental resources, staff, and budget. The manager oversees external department operations to ensure efficient access to and through the University and communicates relevant information to the campus community.

The manager also oversees special event parking, customer service, permits, communications, parking management systems, campus shuttle coordination, transportation planning, the university vehicle rental program, and student employees. The position collaborates with the Executive Director of Auxiliary Services on strategies for generating resources and revenue.

Requirements

• Bachelor's degree in a related field and four years of experience in parking and transportation services or a related field, or an equivalent combination of education, training, and experience.
• Knowledge of policies, practices, and technologies associated with parking and transportation management and financial systems.
• Knowledge of, or ability to quickly learn, standard University and State administrative processes and policies.
• Leadership and team-building skills.
• Ability to develop and implement policies and procedures; project management skills.
• Effective oral and written communication skills.
• Exceptional customer service skills.
• Ability to negotiate and solve problems with multiple constituencies.
• Ability to establish and maintain effective working relationships.
• Ability to interact productively with faculty, staff, students, the campus community, government officials, and the public.

Responsibilities

• Manage special event parking, customer service, permit management, marketing and communications, and departmental policies.
• Manage parking lots and administer the assignment and control of parking spaces for faculty, staff, students, visitors, and businesses requiring parking for construction, deliveries, or services.
• Manage the parking management software system to streamline processes and maximize efficiency and cost-effectiveness.
• Coordinate shuttle services for the campus.
• Collect and analyze data and compile reports for long-range planning of parking and transportation programs.
• Manage the university's vehicle rental program.
• Collaborate with the Executive Director of Auxiliary Services to plan, develop, and implement strategies for generating resources and/or revenue.
• Recruit, hire, train, schedule, evaluate, and coach student employees.
• Provide leadership and direction for university on-campus parking and transportation operations; manage departmental resources, staff, and budget; and communicate operational information to the campus community.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager