Supervisor- Parking and Transportation
About The Position
The Supervisor oversees a team of Valet Parking Attendants providing support to a hospital partner. The role works alongside the team, providing direction and training to ensure compliance with company policies and procedures. The Supervisor helps create a helpful, clean, safe, and rewarding environment for employees and guests, with a focus on excellent patient and guest service. The Supervisor prepares bi-weekly schedules, approves payroll, and communicates with office and leadership teams. The role enforces safety protocols and ensures shuttle inspections and maintenance are completed. Training on the company's service and safety policies and procedures is provided, and field supervisors, the Regional Manager, and the administrative team provide support. Core hours are Monday through Friday, 7:30 a.m. to 4:00 p.m. The position involves a 40–50-hour work week and on-call availability as needed for incidents and reporting. Employment is contingent on successfully completing a background check. Applicants must also meet the stated driving-record requirements.
Requirements
- At least 4 years of management experience.
- Previous valet or fleet management experience.
- Outstanding communication, planning, and organizational skills.
- High school diploma or equivalent; college education is preferred but not required with sufficient management experience.
- Positive, friendly attitude and ability to provide exceptional five-star customer service.
- Ability to stay calm in any environment and convey that composure to the team.
- Ability to work 40–50 hours per week and be on call as needed for incidents and reporting.
- At least 3 years of continuous driver’s license experience; suspended or expired licenses within the last 3 years are not allowed.
- No more than 2 minor moving violations within the last 3 years.
- No major moving violations within the last 3 years.
- No alcohol- or drug-related violations within the last 3 years.
- Successful completion of a background check; the posting states clean criminal and driving records are required.
- Ability to walk, stand, and run for an 8-hour shift.
- Tolerance for inclement weather.
- Ability to lift and carry up to 30 lbs for short periods.
- Ability to push a wheelchair with a guest in it.
Nice To Haves
- College education is preferred.
Responsibilities
- Oversee and support a team of Valet Parking Attendants.
- Work alongside the team and provide direction and training.
- Ensure compliance with company policies and procedures.
- Prepare bi-weekly schedules.
- Approve payroll.
- Communicate with office and leadership teams.
- Enforce safety protocols.
- Ensure shuttle inspections and maintenance are completed.
- Maintain staffing with the goal of providing a five-star experience for patients and guests.
Benefits
- Competitive salary and benefits.
- Comprehensive PTO and vacation package.
- Medical benefits through Blue Cross Blue Shield.
- Dental benefits through Principal.
- Vision benefits through Principal.
- Performance bonus program.
- Experience at a top healthcare organization.
- 401(k) options with 4% company matching.
- Ongoing leadership development opportunities.
- Career advancement opportunities.
- Fun team environment.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
