Senior Parking Services Attendant- Parking & Transportation Services

SUNY Brockport NY•SUNY Brockport, NY

3d•Onsite

About The Position

SUNY Brockport is hiring a Senior Parking Services Attendant to support Parking and Transportation Services, a function hosted by the Conrad Welcome Center. The position focuses on monitoring campus parking lots for compliance with university policies and regulations. It also oversees student employees, supports parking operations and equipment, and coordinates parking plans for special events. The attendant monitors and enforces parking regulations, assists motorists and visitors, issues citations, and oversees enforcement activities such as vehicle immobilization and towing. The role uses parking and campus technology, collects parking-related fees, responds to inquiries, conducts audits, maintains parking equipment, and provides backup for office operations. The position also supports university events, including some scheduled on weekends or late evenings. The position is scheduled for 40 hours per week, Monday through Friday, 7:30 a.m. to 4:00 p.m. Weekend work is required on several occasions during the year based on operational needs and university events. The position is benefits eligible and is not eligible for visa sponsorship.

Requirements

Ability to read, speak, and understand English.
Valid New York State motor vehicle license appropriate for the type of vehicle to be operated.
Ability to stand and walk for long periods.
Ability to lift 50 pounds.
Supervisory experience preferred.
Experience with Microsoft Office, including Word, Excel, PowerPoint, and Outlook, preferred.
Exceptional customer service and strong interpersonal skills preferred.
Ability to work as part of a team preferred.
Strong written and verbal communication skills preferred.
Excellent attention to detail preferred.
Ability to work professionally with members of a diverse college community preferred.
Ability to remain courteous and tactful in stressful situations preferred.
Ability to work independently performing routine tasks preferred.
Ability to work outside in all weather conditions preferred.
Ability to prepare simple narrative reports and maintain records preferred.
Ability to perform simple mathematical calculations preferred.
Willingness to learn new computer skills preferred.
Flexible availability preferred.
Experience in a similar job preferred.

Nice To Haves

Supervisory experience.
Experience using Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
Exceptional customer service and interpersonal skills.
Ability to work as part of a team.
Strong written and verbal communication skills.
Excellent attention to detail.
Ability to work professionally with members of a diverse college community.
Ability to remain courteous and tactful in stressful situations.
Ability to work independently performing routine tasks.
Ability to work outside in all weather conditions.
Ability to prepare simple narrative reports and maintain records.
Ability to perform simple mathematical calculations.
Willingness to learn new computer skills.
Flexible availability.
Experience in a similar job.

Responsibilities

Monitor campus parking lots and enforce university parking policies and regulations.
Oversee enforcement activities, including issuing citations, immobilizing vehicles, and arranging towing.
Provide directions and assistance to guests, visitors, and motorists.
Coordinate and prepare parking plans for special events.
Hire, schedule, train, assign duties to, and oversee student employees.
Use parking technology and systems, including license plate readers, scanners, enforcement software, pay-by-cell software, pay station hardware and software, meter hardware and configuration, Security Watch, Banner, Flex parking management system, and COMPASS NYSDMV.
Configure enforcement officer access to the parking enforcement application through the parking management system.
Collect fees from meters, pay stations, and office cashiering, and respond to inquiries about parking fees, approved parking locations, shuttle operations, campus offices and personnel, and event accommodations.
Conduct visual audits and prepare reports upon request.
Maintain parking equipment, including license plate reader and camera systems, meters, and signage; install simple signage as requested.
Attend weekly campus meetings related to parking operations and coordinate and execute special event plans.
Assist motorists with lock de-icer, vehicle jumpstarts, and tire inflation.
Complete training required for PCI controls and obtain Parking Enforcement & Compliance certification by the end of year two.
Support campus events such as commencement, open house, homecoming, and orientation, including events related to student success that may occur on weekends or late evenings.
Give tabling and oral presentations about parking and transportation information.
Serve as an active member of the Parking Advisory Committee.
Provide backup for office operations.