Parking Supervisor

Cornerstone Parking Group, Inc. • Marietta, GA

7h • Onsite

About The Position

The Parking Supervisor supports the Operations Manager with daily parking operations at the Wellstar Kennestone Hospital campus. The role provides direct, hands-on leadership to frontline staff and fosters a positive, service-driven environment so employees can deliver an exceptional experience for patients and visitors. The schedule is Monday through Friday, 11:00 AM to 7:00 PM.

Requirements

• Valid driver's license.
• At least 18 years of age.
• High school diploma or GED.
• Desire to serve others and lead by example.
• At least two years of previous experience with bookkeeping, cash reconciliation, and/or leadership of frontline team members.
• Ability to read, write, converse, and comprehend English fluently.
• Computer proficiency and ability to learn new software.
• Ability to work efficiently and effectively in a fast-paced, changing environment.
• Ability to handle multiple tasks simultaneously while meeting timeframes and deadlines and maintaining attention to detail and accuracy.

Nice To Haves

• Associate or bachelor's degree.
• Previous parking, valet, payment collection, or event experience.

Responsibilities

• Lead by example and provide daily, hands-on supervision of staff and facility operations.
• Provide leadership and guidance to staff, including coaching through Management by Walking Around.
• Monitor staff attendance and performance to ensure high-quality customer service and efficient, accurate work.
• Ensure compliance with company standards and assist with performance reviews and disciplinary matters.
• Communicate operational demands with other shift supervisors and managers.
• Provide breaks for cashier team members.
• Assist in monitoring daily ticket inventory in dispensers.
• Lead and oversee the cashier team to ensure high levels of customer service.
• Resolve parking-related grievances tactfully, professionally, and diplomatically.
• Respond promptly to customer inquiries, complaints, and requests.
• Monitor facility and premises maintenance to ensure cleanliness and properly working equipment.
• Notify the Maintenance Team of matters requiring attention and assist as needed.
• Perform other duties as assigned.

Benefits

• $17.00 per hour, depending on qualifications and experience.
• 136 hours of PTO per year.
• Medical, dental, vision, and voluntary life insurance offered after the first 60 days.
• Group life and short-term and long-term disability insurance, with premiums fully paid by Cornerstone.
• 401(k) available after the first six months of employment.
• Comprehensive paid training.
• Rewarding and fun work environment.
• Opportunities for advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED