Parking Service Supervisor

AVFUEL/AVFLIGHT•Plattsburgh, NY

9d•$18 - $20•Onsite

About The Position

The Parking Service Supervisor monitors Parking Service Attendants and Shuttle Bus Ambassadors and oversees the smooth operation of parking services. The role includes assisting customers, maintaining parking areas and equipment, operating the customer shuttle, monitoring parking-system activity, and ensuring compliance with safety policies and procedures. The work takes place in an airport environment, both indoors and outdoors, including exposure to extreme temperatures and elevated noise levels.

Requirements

High school diploma or GED equivalent.
Two years of related experience.
Excellent communication and interpersonal skills.
Basic computer skills and the ability to learn company software used for paperwork and transactions.
Ability to write clearly and legibly.
Ability to work efficiently under time constraints.
Availability and willingness to work varied hours, including swing and graveyard shifts, weekends, and holidays.
Must be at least 18 years old.
Valid driver's license and a good driving record within company standards.
Authorization to work in the United States.
Willingness to work outdoors in all types of weather and in elevated noise levels within an airport environment.
Physical dexterity sufficient to perform repetitive tasks and motions.
Sufficient vision and ability to safely perform the essential functions of the position.
Ability to be cooperative, reliable, responsible, and dependable, and to fulfill obligations.
Strong attention to detail and multitasking skills.
Ability to maintain composure and control emotions, including in difficult or high-stress situations.
Ability to accept criticism, remain open to change and workplace variety, and take on responsibilities and challenges.
Sensitivity to others’ needs and feelings, with an understanding and helpful manner.

Nice To Haves

Aviation experience.

Responsibilities

Accept parking payments according to established standards.
Assist customers with automated parking payment systems and parking-related needs.
Inspect automated parking systems daily.
Maintain the cleanliness and upkeep of the parking area and booth, including manually removing snow near the booth and automated equipment.
Operate the shuttle bus for parking customers according to established standards.
Maintain a visible company presence during inbound and outbound flights.
Assist customers with luggage to and from the curb.
Inspect the shuttle bus daily and record inspections.
Maintain the cleanliness of the shuttle bus and perform minor maintenance according to established standards.
Monitor Parking Service Attendants and Shuttle Bus Ambassadors to ensure they meet outlined standards.
Monitor parking-system data and generate reports.
Monitor and reconcile daily payments in the parking system.
Reconcile and deposit collected cash as needed.
Assist with customer issues and complaints.
Monitor snow removal for the parking lot, kiosks, and booth, and coordinate additional removal as necessary.
Follow FAA, federal, state, local, and Avflight safety policies and procedures.
Perform other duties as assigned.