Parking Service Supervisor (2045)

Avfuel/Avflight•Plattsburgh, NY

9d•Onsite

About The Position

The Parking Service Supervisor monitors Parking Service Attendants and Shuttle Bus Ambassadors and is responsible for the smooth operation of parking services. The role includes assisting customers, overseeing parking and shuttle operations, and ensuring the cleanliness and maintenance of the parking area, booth, and shuttle bus. The supervisor also monitors parking-system data and payments, reconciles and deposits cash as needed, and maintains compliance with applicable aviation and other safety policies.

Requirements

Excellent communication and interpersonal skills.
Basic computer skills and the ability to learn company software for paperwork and computer transactions.
Ability to write clearly and legibly.
Ability to work efficiently under time constraints.
Must be at least 18 years old.
High school diploma or GED equivalent.
Two years of related experience.
Valid driver's license and a good driving record within company standards.
Authorization to work in the United States.
Willingness and availability to work varied hours, including swing and graveyard shifts, weekends, and holidays.
Willingness to work outdoors in all types of weather and amid elevated noise levels in an airport environment.
Physical dexterity sufficient to perform repetitive tasks and motions.
Sufficient vision and ability to safely perform the essential functions of the position.
Ability to be cooperative, pleasant, reliable, responsible, and dependable, and to fulfill obligations.
Strong attention to detail and multitasking skills.
Ability to remain composed and control emotions, including in difficult or high-stress situations.
Ability to accept criticism and adapt to change and variety in the workplace.
Willingness to take on responsibilities and challenges.
Sensitivity to others' needs and feelings, with an understanding and helpful attitude.

Nice To Haves

Aviation experience.

Responsibilities

Accept parking payments in accordance with established standards.
Assist customers with automated parking payment systems and parking services.
Perform daily inspections of automated parking systems.
Maintain the cleanliness and upkeep of the parking area and booth.
Manually remove snow near the parking booth and automated parking equipment.
Operate the shuttle bus for parking customers in accordance with established standards.
Maintain a visible company presence during inbound and outbound flights.
Assist customers with luggage to and from the curb.
Perform and record daily shuttle bus inspections.
Maintain the cleanliness of the shuttle bus and perform minor maintenance in accordance with established standards.
Monitor Parking Service Attendants and Shuttle Bus Ambassadors to ensure their work meets outlined standards.
Monitor parking-system data and generate reports.
Monitor and reconcile daily parking-system payments.
Reconcile and deposit collected cash as needed.
Assist with customer issues and complaints.
Monitor snow removal in the parking lot, kiosks, and booth, and coordinate additional snow removal as necessary.
Comply with FAA, federal, state, local, and Avflight safety policies and procedures.
Perform other duties as assigned.