Senior Parking Operations Manager
About The Position
Propark Mobility is hiring a Senior Parking Operations Manager for an on-site role in Ft. Lauderdale, Florida. The role oversees customer service and daily operations at assigned locations, supports and trains managers, and serves as the primary point of contact for clients. It also includes organizing operational equipment and uniforms and preparing the annual budget for revenue, staffing, and operating expenses. The position is suited to a resourceful, decisive leader with operational and financial acumen, strong communication and interpersonal skills, and management experience in hospitality, parking, or a related industry. The posting lists a salary range of $80,000–$105,000, commensurate with experience, plus potential incentive bonus. The schedule is full-time, and applicants must be able to maintain a flexible schedule to meet operational needs.
Requirements
- At least 2 years of progressive management and operational experience in hospitality, parking, or a related industry.
- Operational and financial acumen.
- Exceptional team leadership skills.
- Impeccable conversational and written communication skills.
- Management experience in the hospitality industry; parking experience is preferred.
- Self-sufficient, resourceful, and decisive approach.
- Ability to maintain a flexible schedule to meet operational needs.
- Excellent organizational, problem-solving, and time-management skills.
- Excellent interpersonal skills, client focus, and ability to work with staff at all levels.
- Excellent written and verbal communication skills.
- Excellent computer skills, including Microsoft Word, Excel, PowerPoint, Outlook, and ADP.
Nice To Haves
- Bachelor’s degree with a concentration in business is preferred.
- Parking experience is preferred.
Responsibilities
- Assist and train managers in handling customer complaints and day-to-day operational issues.
- Oversee the customer service program at assigned locations to ensure customer and client satisfaction.
- Organize and maintain equipment and uniform needs, including shuttle buses, signs, key boxes, tickets, cones, and jackets.
- Prepare the annual budget, establishing plans for revenue generation, staff allocation, and operating expenses for the fiscal year.
- Act as the primary point of contact with clients and maintain a high level of relationship satisfaction.
- Perform other tasks as developed and assigned by company management.
Benefits
- Career growth opportunities, with promotion from within prioritized.
- Free parking while working at assigned Propark location(s).
- Competitive salary commensurate with experience, plus incentive bonus potential.
- Time off allowances including holidays, vacation, wellness time, and an extra day off for the employee’s birthday.
- Supportive, engaging, empowering, and celebratory culture.
- Learning opportunities through the internal Propark Think training program.
- Medical, dental, vision, and eight supplemental insurances, including pet insurance.
- Free and confidential employee assistance program (EAP) offering 24/7 support and resources to employees and their families.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
