Area Manager - Parking Operations

Propark Mobility • New Haven, CT

9d • Onsite

About The Position

Propark Mobility is hiring an Area Manager - Parking Operations in New Haven, Connecticut. This full-time, in-office role oversees parking operations and customer service at assigned locations, supports and trains managers, maintains operational equipment and uniforms, prepares annual budgets, and serves as the primary client contact. The position requires at least two years of progressive management and operational experience in hospitality, parking, or a related industry. A business-focused bachelor's degree is preferred. The salary is $85,000, commensurate with experience, with incentive bonus potential.

Requirements

• At least two years of progressive management and operational experience in hospitality, parking, or a related industry.
• Operational and financial acumen.
• Exceptional team leadership skills.
• Strong conversational, written, and verbal communication skills.
• Ability to maintain a flexible schedule to meet operational needs.
• Excellent organizational, problem-solving, and time-management skills.
• Excellent interpersonal skills, a client-focused approach, and the ability to work with staff at all levels.
• Excellent computer skills, including Microsoft Word, Excel, PowerPoint, Outlook, and ADP.
• Self-sufficient, resourceful, decisive, and motivated to take on new challenges.

Nice To Haves

• Management experience in the hospitality industry, preferably including parking experience.
• Bachelor's degree with a concentration in business.

Responsibilities

• Assist and train managers in handling customer complaints and day-to-day operational issues.
• Oversee the customer service program at assigned locations to ensure customer and client satisfaction.
• Organize and maintain equipment and uniform needs, including shuttle buses, signs, key boxes, tickets, cones, and jackets.
• Prepare the annual budget, planning revenue generation, staff allocation, and operating expenses for the fiscal year.
• Act as the primary point of contact with the client and maintain a high level of relationship satisfaction.
• Perform other tasks as developed and assigned by company management.

Benefits

• Career growth opportunities and a preference for promoting from within.
• Free parking while working at assigned Propark locations.
• Incentive bonus potential.
• Time off allowances including holidays, vacation, wellness time, and an extra day off for the employee's birthday.
• Medical, dental, vision, and eight supplemental insurance plans, including pet insurance.
• Free and confidential employee assistance program available to employees and their families 24/7.
• Internal training and learning opportunities through Propark Think.
• Supportive, engaging, empowering, and celebratory workplace culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed