Assistant Facilities Manager - Dana Point, CA

LAZ Parking • Dana Point, CA

8d • Onsite

About The Position

The Assistant Facilities Manager oversees the operations of assigned location(s) under the direction of the Facilities Manager, supporting professional parking management and the operational needs of on-site teams. The role supports programs and initiatives from the home office and helps ensure contractual requirements, financial goals, customer satisfaction, and service standards are met. The position is based in Dana Point, California, and is full-time. The schedule can range from Monday through Sunday, 10:30 a.m. to 7 p.m.; weekends are required, and work on nights and holidays may be needed to meet operational needs.

The Assistant Facilities Manager leads, develops, and directs on-site employees and supervisors; handles payroll coordination and wage-and-hour compliance; supports new location openings and potential new business; develops client relationships; and oversees event operations. The position also prepares operational and financial reports, supports market rate analysis, and takes on additional projects and duties as assigned.

Requirements

• At least 2 years in a management role is preferred.
• Knowledge of Excel, Word, PowerPoint, and general Microsoft Office applications.
• Experience working with financial statements or accounting, profit-and-loss reports, and budgeting.
• Ability to work a flexible schedule to meet operational needs, including nights, weekends, and holidays as needed, and occasionally outside regularly scheduled hours.
• Ability to seek improvement and foster idea sharing and creative problem-solving.
• Strong customer service skills.
• Ability to be approachable and facilitate coaching conversations with employees and managers.
• Ability to mitigate challenges and lead others through them.
• Ability to encourage open expression of ideas and opinions.
• Excellent team-building and interpersonal skills.
• Ability to work independently and multitask.
• Ability to communicate professionally and effectively with all levels of the organization.
• Ability to interpret policies, procedures, and standard business practices.
• Demonstrated sense of urgency and timeliness.
• Willingness to work in heat, wind, snow, rain, and other elements.
• Ability to lift, push, and pull at least 25 pounds; stand, walk, and run for extended periods; and bend, stoop, squat, and lift frequently throughout a shift.

Nice To Haves

• Bachelor's degree preferred but not required.
• Parking management experience preferred but not required.

Responsibilities

• Lead, direct, and develop employees at assigned parking locations.
• Manage, plan, schedule, train, and direct on-site employees, including Supervisors and Team Leads; identify high-potential employees.
• Process payroll, ensure timely sign-off on hours, coordinate with the local payroll department, and work with the Human Resources Business Partner on wage-and-hour compliance.
• Execute plans for opening newly assigned locations.
• Develop client relationships and support business retention.
• Organize and provide parking management skills instruction for Supervisors and Team Leads.
• Understand, implement, and deliver requirements in contractual agreements between LAZ Parking and its clients.
• Assist regional operations preparation for potential new locations, including rate surveys and ticket pulls.
• Prepare daily, weekly, monthly, and annual financial and operational reports as required.
• Maximize revenue, manage expenses, and promote customer satisfaction by maintaining service standards and initiatives aligned with client expectations.
• Manage, plan, schedule, train, and direct Supervisors and Team Leads, including compliance with applicable Collective Bargaining Agreements.
• Implement and complete operational projects, programs, and initiatives as they arise.
• Participate in labor contract management when applicable to assigned locations.
• Communicate with local police departments and emergency management teams regarding operations.
• Organize and oversee event operations; be present for events as needed.
• Assist with monitoring, reviewing, and analyzing market rate structures.
• Perform additional related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed