Assistant Manager - South Point

Goodwill Easterseals Miami Valley•Ironton, OH

21h•Onsite

About The Position

The Assistant Manager assists the Store Manager in managing the retail store to achieve sales goals and manage the expense budget. The role supports store operations, customer service, employee training and supervision, banking and reporting, merchandising, inventory, scheduling, safety, and compliance with company policies. The Assistant Manager directly supervises employees and volunteers when the Store Manager is absent and performs daily manager-on-duty responsibilities, including opening and closing the store.

Requirements

High school diploma or GED.
Must be able to pass a criminal background check and random drug screens.
Knowledge of cash register procedures, stock control, banking procedures, merchandising, and display.
Ability to supervise and train employees in cashiering, banking, stock, and display.
Ability to supervise and train employees in shipping and receiving, stock duties, merchandising, cashiering, and customer service at a retail location.
Must maintain the ability to regularly lift and/or move up to 50 pounds.
Must be able to perform the essential functions of the position, with reasonable accommodations as applicable.
Must provide own transportation and adequate liability insurance.

Nice To Haves

Experience in retail operations is preferred but not required.

Responsibilities

Assist the Store Manager with managing budgeted sales and expense-to-revenue goals.
Open and close the store as needed and perform daily manager-on-duty tasks when the Store Manager is absent.
Perform banking procedures, including reconciliation of Daily Business Statements and deposit slips.
Train and supervise store employees in retail procedures.
Model excellent customer service.
Maintain the store in accordance with company housekeeping, safety, and security policies.
Perform stocking, display, inventory, and merchandise ordering duties as assigned.
Accurately complete assigned reports, including donation counts, markdowns, time cards, readings, Daily Business Statements, deposits, and cash drawer records.
Enforce retail sales and donation policies and procedures.
Perform stock rotation, merchandising, and display functions efficiently and productively.
Ensure retail quality-control standards are met for textiles, miscellaneous goods, and furniture, and ensure employees know the applicable criteria.
Assist with employee scheduling to achieve appropriate staffing within budget.
Follow the company dress code and set a professional example.
Work a flexible schedule to meet store needs.
Encourage empowerment and continuous improvement by offering suggestions and making decisions that positively affect the store and business growth.
Assist the Store Manager with equal opportunity employment efforts and take action to prevent employee harassment.
Provide personal transportation and adequate liability insurance.
Assist the Store Manager with conducting store meetings.
Work effectively as a team member and independently.
Comply with agency policies, procedures, and safety standards; ensure safety training in supervised areas and maintain standards to meet CARF, Department of Labor, and other regulatory requirements.
Carry out supervisory responsibilities in accordance with organizational policies and applicable laws, including interviewing and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems.
Perform other duties as assigned.