Assistant Manager - South Point

Goodwill Easterseals Miami Valley•Huntington, WV

About The Position

The Assistant Manager supports the Store Manager in managing the retail store to achieve sales goals and manage the expense budget. The role assists with daily store operations, including opening and closing, banking and cash procedures, employee training and supervision, customer service, inventory, merchandising, scheduling, reporting, and enforcing company policies. The Assistant Manager may directly supervise employees and volunteers in the Store Manager’s absence and perform daily manager-on-duty tasks. The position requires a flexible schedule, the ability to work both independently and as part of a team, and a commitment to the agency’s empowerment and continuous-improvement culture. The Assistant Manager helps maintain a safe, professional store environment and supports equal-opportunity employment efforts and prevention of harassment. The employee must provide their own transportation and adequate liability insurance, and must be able to pass a criminal background check and random drug screens.

Requirements

High school diploma or GED.
Ability to perform each essential duty satisfactorily; reasonable accommodations may be made for individuals with disabilities.
Ability to pass a criminal background check and random drug screens.
Knowledge of cash register procedures, stock control, banking procedures, merchandising, and display.
Ability to supervise and train employees in cashiering, banking, stock, and display.
Ability to supervise and train employees in shipping and receiving, stock duties, merchandising, cashiering, and retail customer service.
Ability to regularly lift and/or move up to 50 pounds.
Ability to provide personal transportation and adequate liability insurance.
Ability to work a flexible schedule.
Ability to work as a team member and independently.

Nice To Haves

Experience in retail operations is preferred but not required.

Responsibilities

Assist the Store Manager with managing budgeted sales and expense-to-revenue goals.
Perform store opening and closing duties as needed.
Perform banking procedures, including reconciliation of Daily Business Statements and deposit slips.
Train and supervise store employees in retail procedures.
Model excellent customer service.
Maintain the store in accordance with company housekeeping, safety, and security policies.
Perform stocking, display, and inventory duties, and merchandise ordering as assigned.
Complete assigned reports accurately, including donation counts, markdowns, time cards, readings, Daily Business Statements, deposits, and cash drawer records.
Enforce retail sales and donation policies and procedures according to the retail procedures manual.
Perform stock rotation, merchandising, and display functions efficiently and productively.
Ensure retail quality-control standards are met for textiles, miscellaneous goods, and furniture, and ensure employees understand the criteria.
Assist with employee scheduling to achieve optimum staffing within the budget.
Follow the Goodwill dress code and set a professional example.
Work a flexible schedule to meet store needs.
Offer and encourage suggestions and decisions that positively affect the store and support business growth.
Assist the Store Manager with equal-opportunity employment efforts and take action to prevent employee harassment.
Provide personal transportation and adequate liability insurance.
Assist the Store Manager in conducting effective store meetings.
Work effectively as a team member and independently.
Comply with agency policies, procedures, and safety standards; ensure safety training in supervised areas; and maintain standards required by CARF, the Department of Labor, and other regulatory bodies.
Perform other duties as assigned.
In the Store Manager’s absence, directly supervise employees and volunteers; interview and train employees; plan, assign, and direct work; appraise performance; reward and discipline employees; address complaints and resolve problems; and handle opening, closing, and daily manager-on-duty tasks.