Parking Enforcement Officer Jobs

About The Position

Requirements

• High School Diploma or GED required, or an equivalent combination of education, training, and experience.
• Valid Colorado drivers license.
• Ability to obtain and maintain university‑required driving clearance.
• At least 6 months of customer service experience.
• Ability to interact respectfully with diverse individuals and maintain composure in high-pressure situations.

Nice To Haves

• Previous experience working with 25Live, T2 Flex/FlexForward is preferred, but not required.

Responsibilities

• Patrols assigned parking areas and issues citations for vehicles in violation of university parking regulations, including motorized bicycles.
• Collects and reports hourly occupancy data from the field.
• Completes a daily log of activities, citations, and warnings issued; submits logs consistently at the end of each shift.
• Identifies counterfeit permits and initiates necessary enforcement actions.
• Communicates regularly with students, staff, faculty, and visitors regarding parking regulations, wayfinding, and general information.
• Handles potentially stressful interactions with individuals who may be argumentative or frustrated.
• Provides front-line customer service at the Parking Office, including greeting customers, assisting with driver application forms, processing parking refunds, issuing wayfinding assistance, and more.
• Utilizes the T2 Parking Flex Management System to enter handwritten citations, process payments, generate reports, sell permits, maintain records, conduct investigations, ensure data quality, share information, and flag vehicles with outstanding citations.
• Coordinates and supports special parking arrangements—both in the field and office—for major university events (e.g., Commencement, Future Ranger Day, Orientation, Blue and Gold Weekend, etc.).
• Enforces event-specific parking restrictions.
• Collaborates with Admissions to support the Prospective Student Parking Program, including data entry, permit assignments, customer communication, and general information sharing.
• Assists with fuel replenishment, basic maintenance, and cleaning of enforcement vehicles and shuttles.
• Serves as backup for scheduling, authorizing, and reserving Student Activities vans for campus departments through 25Live.

Benefits

• Comprehensive group health insurance, including medical, dental, vision, disability and life insurance.
• A generous tuition benefit for employees, spouses and dependents
• Paid Mission leave to allow our employees to engage in acts of service or to have time for personal reflection.
• The "Gift of Time" when Regis closes between Christmas Day and New Year's Day.
• Options for flexible work arrangements based on position.