Parking Enforcement Officer - Driving

Metropolis Technologies•Aurora, CO

15d•Onsite

About The Position

SP+, a Metropolis company, is an artificial intelligence company that uses computer vision to provide checkout-free parking experiences. It operates a parking network across North America and Europe. The Parking Enforcement Officer monitors designated streets, lots, garages, public areas, or campuses to ensure compliance with parking policies and provides customer service to the public. This role is not a sworn police position and has no arresting authority. The position is based in Aurora, Colorado, and pays $20.00 per hour. The stated schedule is Tuesday through Saturday, 8:00 a.m. to 4:30 p.m. Officers may also be required to work special shifts, including second or third shift and/or weekends, depending on the location's hiring needs. The role involves working independently, outdoors in varying weather, and in and around traffic.

Requirements

Must be at least 18 years old at the time of hire.
Must have and maintain a valid state-issued driver's license with a current address and an acceptable driving record.
Knowledge of the geography of the area being enforced.
Knowledge of hazards and safety precautions.
Ability to use a handheld computer.
Ability to operate a motorized vehicle or bicycle.
Ability to understand and apply parking regulations.
Ability to interact with others courteously and tactfully.
Ability to walk for extended periods.
Ability to work in all weather conditions.
Ability to exercise sound independent judgment and provide a high level of customer service.

Responsibilities

Monitor designated streets, parking lots, garages, public areas, or campuses for compliance with parking policies.
Answer questions about directions, events, building locations, and parking policies.
Issue citations and warnings using a handheld computer or manual tickets; impound, boot, or relocate vehicles as directed.
Exercise appropriate judgment, tact, and diplomacy when working alone and interacting with the public.
Assist maintenance staff by inspecting parking areas, assessing maintenance issues, painting, cleaning and repairing parking meters and pay-and-display machines, and installing signs and posts.
Assist with the collection and security of parking revenue from meters, multi-space machines, pay-on-foot technology, and other collection methods.
Assist event staff with event setup, traffic control, payment collection, and lot usage control.
Assist office staff with permit sales during peak seasons, including data entry, preparing mailings, and frontline customer service.
Perform other related duties as assigned.