Parking Enforcement Officer - Driving
About The Position
SP+, a Metropolis company, uses computer vision to enable checkout-free parking experiences and operates a parking network with more than 23,000 employees across over 4,000 locations in North America and Europe. The Parking Enforcement Officer monitors designated streets, lots, garages, public areas, or campuses to ensure compliance with parking policies. The role also provides customer assistance, supports parking operations and facility maintenance, helps collect and secure parking revenue, and assists with event and permit activities. Enforcement Officers are not sworn police officers and have no arresting authority.
Requirements
- Be at least 18 years old at the time of hire.
- Have and maintain a valid state-issued driver's license with a current address and an acceptable driving record.
- Know the geography of the area being enforced.
- Know hazards and safety precautions.
- Be able to use a handheld computer.
- Be able to operate a motorized vehicle or bicycle.
- Be able to understand and apply parking regulations.
- Be able to interact with others courteously and tactfully.
- Be able to walk for extended periods.
- Be able to work in all weather conditions.
- Exercise sound independent judgment and maintain a high level of customer service.
Responsibilities
- Monitor designated streets, lots, garages, public areas, or an entire campus to ensure compliance with parking policies.
- Answer customer questions about directions, events, building locations, and parking policies.
- Issue citations and warnings using a handheld computer or manual tickets; impound, boot, or relocate vehicles as directed.
- Work independently and exercise sound judgment, tact, and diplomacy when interacting with people.
- Assist maintenance staff by inspecting lots, assessing maintenance issues, painting, cleaning and repairing parking meters and pay-and-display machines, and installing signs and posts.
- Assist with collecting and securing parking revenue from meters, multi-space machines, pay-on-foot technology, and other collection methods.
- Assist event staff with event setup, traffic control, parking payments, and lot usage control.
- Assist office staff with permit sales during peak seasons, including data entry, preparing mailings, and providing frontline customer service.
- Perform other related duties as assigned.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Flexible spending accounts
- Long- and short-term disability insurance
- Life insurance
- Accident insurance
- 401(k)
- Paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
