Parking Enforcement Officer - Driving

SP Plus•Aurora, CO

10d•Onsite

About The Position

SP+, a Metropolis company, is hiring a Parking Enforcement Officer to monitor designated streets, lots, garages, public areas, or a campus for compliance with parking policies. The role involves customer service, parking enforcement, vehicle relocation or immobilization, and support for parking-facility maintenance, revenue collection, events, and permit sales. Enforcement Officers are not sworn police officers and have no arresting authority. The position pays $20.00 per hour and is scheduled Tuesday through Saturday, 8:00 a.m. to 4:30 p.m. The role requires working independently, exercising sound judgment, and interacting with the public tactfully. Employees work outdoors in varying weather, including snow and extreme heat, and around potentially hazardous traffic conditions.

Requirements

Must be at least 18 years of age at the time of hire.
Must have and maintain a valid state-issued driver's license with a current address and acceptable driving record.
Knowledge of the geography of the area being enforced.
Knowledge of hazards and safety precautions.
Ability to use a handheld computer.
Ability to operate a motorized vehicle or bicycle.
Ability to understand and apply parking regulations.
Ability to interact with others courteously and tactfully.
Ability to walk for extended periods.
Ability to work in all weather conditions.
Ability to exercise sound independent judgment and maintain a high level of customer service.
Ability to stand and walk regularly, use hands to finger, handle, or feel, and talk and listen.
Must remain safety conscious when working in and around traffic.

Responsibilities

Monitor designated streets, lots, garages, public areas, or a campus to ensure compliance with parking policies.
Answer customer questions about directions, events, building locations, and parking policies.
Issue citations and warnings using a handheld computer or manual tickets.
Impound, boot, or relocate vehicles as directed.
Assist maintenance staff with parking equipment and facility upkeep, including inspecting lots, painting, cleaning and repairing parking meters and payment machines, and installing signs and posts.
Assist with collecting and securing revenue from parking meters, multi-space machines, pay-on-foot technology, and other collection methods.
Assist event staff with event setup, traffic control, parking payments, and lot usage control.
Assist office staff with permit sales during peak seasons, including data entry, preparing mailings, and frontline customer service.
Perform other related duties as assigned.