Parking Enforcement Officer - Driving

Metropolis Technologies•Redwood City, CA

1d•Onsite

About The Position

SP+, a Metropolis company, is seeking a Parking Enforcement Officer to monitor designated streets, parking lots, garages, public areas, or campuses for compliance with parking policies. The role combines enforcement and customer service with support for parking operations, maintenance, events, and permit sales. Officers may issue citations and warnings, and impound, boot, or relocate vehicles as directed. This position does not confer sworn police-officer status or arresting authority. The position requires working independently and using sound judgment, tact, and diplomacy. Officers may assist with maintaining parking facilities and equipment, collecting and securing parking revenue, supporting event parking, and providing administrative and customer-service assistance during peak permit-sales periods. The role may involve working outside in varied weather and in areas with traffic hazards.

Requirements

Be at least 18 years old at the time of hire.
Have and maintain a valid state-issued driver's license with a current address and an acceptable driving record.
Be able to operate a motorized vehicle or bicycle.
Be able to use a handheld computer.
Be able to understand and apply parking regulations.
Be able to exercise sound independent judgment and maintain a high level of customer service.
Be able to interact with others courteously and tactfully.
Be able to walk for extended periods.
Be able to work in all weather conditions.
Have knowledge of the geography of the area being enforced.
Have knowledge of hazards and safety precautions.

Responsibilities

Monitor designated streets, lots, garages, public areas, or campuses to ensure compliance with parking policies.
Answer customer questions about directions, events, building locations, and parking policies.
Issue citations and warnings using a handheld computer or manual tickets.
Impound, boot, or relocate vehicles as directed.
Assist maintenance staff by inspecting lots for maintenance issues; painting, cleaning, or repairing parking meters and payment machines; and installing signs and posts.
Assist with collecting and securing revenue from parking meters, multi-space machines, pay-on-foot technology, and other parking payment methods.
Assist event staff with event setup, traffic control, parking payments, and lot-usage control.
Assist office staff with permit sales during peak seasons, including data entry, preparing mailings, and frontline customer service.
Perform other related duties as assigned.