Parking Enforcement Officer

Reimagined Parking•Ferndale, MI
•Onsite

About The Position

The Parking Enforcement Officer (also referred to as Parking Enforcement Patroller) monitors and enforces parking regulations across assigned areas, using a company car or golf cart to cover a wide geographic area. The role identifies violations, supports safe and efficient operations, and maintains accurate citation and enforcement records. The position is part time, located in Ferndale, Michigan, with varying shifts and schedules, and pays $15 per hour. The officer also inspects parking equipment and facilities, reports damage and safety concerns, assists customers with parking-related questions, and provides traffic control support as needed. Work combines driving with outdoor duties across large or multiple parking areas and may involve exposure to varying weather conditions. The role requires a valid driver’s license and good driving record, passing a background check, and authorization to work in the United States. Physical duties include extended periods of vehicle operation, frequent entry and exit from the vehicle, intermittent walking and standing, bending and reaching, visual assessment of surroundings, and handling light equipment.

Requirements

  • Must be at least 18 years of age.
  • Valid driver's license and good driving record.
  • Must successfully pass a background check in accordance with company policy and applicable laws.
  • Must be authorized to work in the United States and able to provide required documentation verifying eligibility.
  • Ability to operate a vehicle safely in parking environments.
  • Strong attention to detail and observation skills.
  • Ability to work independently across large areas.
  • Excellent customer service and communication skills.
  • Strong communication and conflict-resolution skills.
  • Ability to sit and operate a car or golf cart for extended periods and enter and exit a vehicle frequently.
  • Ability to walk and stand intermittently, bend, reach, and stoop.
  • Ability to work outdoors in varying weather conditions, including heat, rain, humidity, and sun exposure.
  • Ability to visually assess surroundings, read license plates, and identify violations at a distance.
  • Ability to handle light equipment such as citation devices, radios, and handheld units.
  • Ability to maintain alertness and awareness while driving and monitoring surroundings.

Responsibilities

  • Patrol assigned areas in a company car or golf cart to observe parking violations across a wide geographic area.
  • Enforce parking regulations by issuing warnings or citations and arranging vehicle towing when necessary.
  • Identify violations such as expired meters, unauthorized parking, improper use of designated spaces, and safety infractions.
  • Record and enter citation details, including time, date, location, and vehicle information such as license plate, make, model, and color.
  • Maintain detailed and accurate enforcement logs.
  • Inspect parking meters, gates, and other equipment for malfunctions or damage.
  • Report vandalized signs, faded markings, safety hazards, accidents, incidents, and other safety concerns.
  • Monitor conditions across multiple locations or large facilities.
  • Provide professional and respectful assistance to customers regarding parking rules, citations, and general inquiries.
  • De-escalate situations when possible and escalate them to management when necessary.
  • Provide traffic control support as needed.
  • Coordinate with the Operations Manager, Shift Supervisor, or security teams when required.

Benefits

  • Part-time employees: 401(k) plan with employer match and immediate vesting.
  • Part-time employees: paid sick time based on state laws and regulations.
  • Part-time employees: Employee Assistance Program with behavioral health care for employees and family members.
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