Parking Enforcement Officer

Ace Careers Website • Newport Beach, CA

6d

About The Position

The Parking Enforcement Officer promotes public safety and compliance with parking regulations by patrolling assigned parking areas, addressing violations, and helping create an orderly and fair community environment. The role also involves assisting customers with parking and directions, maintaining clean parking areas, reporting security or maintenance concerns, and caring for issued equipment and vehicles. Officers are expected to communicate professionally with customers, teammates, and supervisors and to support fellow team members as needed.

Requirements

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Ability to work in various weather conditions.
• Weekend availability.
• Great customer service skills and ability to diffuse intense situations.
• Valid California driver's license.

Nice To Haves

• Previous experience in an enforcement or security environment is preferred but not required.
• Prior security experience is a plus but not required.

Responsibilities

• Patrol assigned parking areas to enforce parking regulations and address violations promptly.
• Accurately document parking violations and maintain proper records.
• Take responsibility for the care and maintenance of issued equipment and vehicles.
• Interact professionally and courteously with customers, providing information and assistance.
• Report security concerns, incidents, and maintenance issues to appropriate authorities or management.
• Maintain clear and effective communication with teammates and supervisors.
• Assist fellow team members during busy periods or when needed.
• Greet customers and help them with parking and locating available spaces.
• Keep parking lots and surrounding areas clean and free of debris, including trash cans.
• Provide exceptional customer service and assist customers with their needs, parking, and directions.
• Perform routine maintenance tasks, such as cleaning and clearing debris from parking areas and walkways.
• Report equipment malfunctions or maintenance needs for timely repairs.

Benefits

• Vacation and sick time on a pro-rated basis.
• Holiday pay based on hours worked.
• Discount programs.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED