Parking Enforcement Officer

Metropolis Technologies • Memphis, TN

3d

About The Position

SP+, a Metropolis company, is an artificial intelligence company that uses computer vision to provide checkout-free parking experiences. The company operates a large parking network across North America and Europe. The Parking Enforcement Officer monitors public parking areas and campuses, enforces parking policies, and provides customer service. The role may also support parking facility maintenance, revenue collection, event parking, and permit sales. Enforcement Officers are not sworn police officers and have no arresting authority.

Requirements

• Must be at least 18 years of age at the time of hire.
• Knowledge of the geography of the enforcement area.
• Knowledge of hazards and safety precautions.
• Ability to use a handheld computer.
• Ability to operate a motorized vehicle or bicycle.
• Ability to understand and apply parking regulations.
• Ability to interact courteously and tactfully with others.
• Ability to walk for extended periods.
• Ability to work in all weather conditions.
• A valid state-issued driver's license with a current address and acceptable driving record is required only if expected to drive a company vehicle or conduct company business by vehicle.
• Sound independent judgment and a high level of customer service.

Responsibilities

• Monitor designated streets, lots, garages, public areas, and/or campuses for compliance with parking policies.
• Answer customer questions about directions, events, building locations, and parking policies.
• Issue citations and warnings using a handheld computer or manual tickets; impound, boot, or relocate vehicles as directed.
• Exercise sound judgment, tact, and diplomacy when working alone and interacting with the public.
• Assist maintenance staff by inspecting parking lots, identifying maintenance issues, painting, cleaning and repairing parking meters and pay-and-display machines, and installing signs and posts.
• Assist with collecting and securing revenue from parking meters, multi-space machines, pay-on-foot technology, and other parking revenue sources.
• Assist event staff with event setup, traffic control, parking payments, and lot usage control.
• Assist office staff with permit sales during peak seasons, including data entry, preparing mailings, and frontline customer service.
• Perform other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed