Parking Enforcement Officer

City of Gainesville•Gainesville, FL

4d•$15 - $24

About The Position

This is semi-skilled and technical work responsible for municipal parking meters, operations, and enforcement. Positions report to a designated supervisor and work under general supervision. The role emphasizes parking enforcement and general maintenance of equipment used in parking operations and enforcement. The officer patrols assigned areas by vehicle or on foot to ensure compliance with parking ordinances, issues citations, and enforces regulations under Florida statutes and City ordinances. The position also involves participating in judicial proceedings, assisting the public with parking questions, reporting hazardous conditions, inspecting parking equipment and facilities, and helping install, remove, collect, audit, and maintain parking meters. Employees operate departmental vehicles and report mechanical issues to a supervisor. The position requires regular attendance and may involve training staff, acting in a supervisor’s absence, representing the City in court or to the public, maintaining supplies and equipment, administrative tasks, and responding under emergency conditions. Work includes rotating shifts, including nights, weekends, and holidays, and may involve special events or meetings outside regular business hours. Employees may work around traffic and in hazardous or inclement weather conditions.

Requirements

High school graduation or an acceptable equivalency diploma.
Two years of public-contact experience in the service sector.
Valid driver license; a valid Florida driver license is required within 30 days of the start date and must be maintained throughout employment.
Complete the Parking Enforcement Specialist Course approved by Florida’s Criminal Justice Standards and Training Commission for nonsworn personnel of police and sheriff departments within six months of the start date.
Knowledge of standards and practices associated with parking enforcement and of City geography.
Working knowledge of personal computers, smartphones, and related departmental software applications.
Ability to work professionally and respectfully with coworkers, other agencies, and the public.
Ability to communicate effectively orally and in writing and apply customer service and public-relations practices.
Ability to defuse and respond appropriately to potentially dangerous or confrontational encounters.
Ability to enforce ordinances with professionalism, firmness, tact, and impartiality, and to exercise sound independent judgment and discretion.
Ability to perform multiple tasks effectively under pressure.
Ability to walk long distances, stand for prolonged periods, and safely lift, carry, push, or pull 25 pounds without assistance.
Ability to communicate orally, see surroundings, listen and hear others, respond to oral commands, and recognize City ordinance violations with normal vision.
Ability to maintain continuous situational awareness while enforcing.

Nice To Haves

Experience and knowledge of parking management software such as T2 Flex, Flexpoint, PassportParking, or similar.

Responsibilities

Patrol assigned areas by vehicle or on foot to ensure compliance with parking ordinances.
Issue citations for parking violations and enforce parking regulations under Florida statutes and City ordinances.
Participate in judicial proceedings by giving depositions, testifying at hearings, preparing and reviewing testimony, and attending pre-trial conferences.
Assist the public with routine parking activities and questions, providing courteous and knowledgeable responses and directions.
Observe and report hazardous conditions requiring repair.
Inspect municipal parking equipment and facilities for maintenance, operation, and cleanliness.
Assist with parking meter installation, removal, collection, auditing, and maintenance.
Operate departmental vehicles and report mechanical problems to a supervisor.
Maintain regular and continuous attendance.
May train new or temporary staff, act in the supervisor’s absence, and represent the City in court or to the public on parking activities.
Assist in maintaining parking-related supplies and equipment and perform administrative duties, special details, pickups, and deliveries as needed.
Respond under emergency conditions and perform other related duties as assigned.