Parking Enforcement Officer

Reimagined Parking • Hartford, CT

11h • Onsite

About The Position

The Parking Enforcement Officer monitors and enforces parking regulations in assigned areas, using a company car or golf cart to cover a broad geographic area. The role identifies parking violations, supports safe and efficient operations, and provides professional assistance to customers. The position is located at 11 Asylum St, Hartford, CT, and requires both walking and driving.

Requirements

• Must be at least 18 years of age.
• Valid driver's license and good driving record.
• Must successfully pass a background check in accordance with company policy and applicable laws.
• Must be authorized to work in the United States and provide documentation verifying eligibility as required by the Department of Homeland Security.
• Ability to operate a vehicle safely in parking environments.
• Strong attention to detail and observation skills.
• Ability to work independently across large areas.
• Excellent customer service and communication skills.
• Strong communication and conflict-resolution skills.

Responsibilities

• Patrol assigned areas in a company car or golf cart and observe parking violations.
• Enforce parking regulations by issuing warnings or citations and arranging vehicle towing when necessary.
• Identify violations including expired meters, unauthorized parking, improper use of designated spaces, and safety infractions.
• Record citation details, including time, date, location, and vehicle information, and maintain accurate enforcement logs.
• Inspect parking meters, gates, and other equipment for malfunctions or damage.
• Report vandalized signs, faded markings, safety hazards, and other issues to management.
• Monitor conditions across multiple locations or large facilities.
• Assist customers respectfully with parking rules, citations, and general inquiries.
• De-escalate situations when possible and escalate issues to management when necessary.
• Provide traffic control support as needed.
• Immediately report accidents, incidents, and safety concerns.
• Coordinate with the Operations Manager, Shift Supervisor, or security teams when required.

Benefits

• 10 days of paid time off and 8 paid holidays (full-time only).
• Medical, dental, and vision coverage for employees and their families (full-time only).
• Company-paid basic life insurance and short-term disability insurance, with additional options available (full-time only).
• 401(k) plan with employer match and immediate vesting.
• Employee Assistance Program with behavioral health care for employees and family members.
• Parental and caregiver leave (full-time only).

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed