Parking Enforcement Officer - Driving
About The Position
SP+, a Metropolis company, is hiring a Parking Enforcement Officer to monitor parking areas and enforce parking policies while providing courteous customer service. The role may involve working alone and requires sound judgment, tact, and diplomacy. Officers are not sworn police officers and do not have arresting authority. The position also supports parking facility maintenance, revenue collection, event parking operations, and seasonal permit sales. Employees may work outdoors in varied weather and around traffic. Shift requirements depend on location needs; availability for second or third shifts and/or weekends may be required where applicable.
Requirements
- Must be at least 18 years old at the time of hire.
- Have and maintain a valid state-issued driver’s license with a current address and an acceptable driving record.
- Ability to use a handheld computer.
- Ability to operate a motorized vehicle or bicycle.
- Ability to understand and apply parking regulations.
- Ability to interact with others courteously and tactfully.
- Ability to walk for extended periods.
- Ability to work in all weather conditions.
- Ability to exercise sound independent judgment and maintain a high level of customer service.
- Knowledge of the geography of the enforcement area.
- Knowledge of hazards and safety precautions.
Responsibilities
- Monitor designated streets, lots, garages, public areas, and/or campuses for compliance with parking policies.
- Answer customer questions about directions, events, building locations, and parking policies.
- Issue citations and warnings using a handheld computer or manual tickets.
- Impound, boot, or relocate vehicles as directed.
- Assist maintenance staff by inspecting lots, identifying maintenance issues, painting, cleaning and repairing parking meters and pay-and-display machines, and installing signs and posts.
- Assist with collecting and securing revenue from parking meters, multi-space machines, pay-on-foot technology, and other parking payment methods.
- Assist event staff with event setup, traffic control, parking payments, and lot usage control.
- Assist office staff with seasonal permit sales, including data entry, collating mailings, and frontline customer service.
- Perform other related duties as assigned.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Flexible spending accounts
- Long- and short-term disability insurance
- Life insurance
- Accident insurance
- 401(k)
- Paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
