Parking Enforcement Off.

Ace Careers Website•Mountain View, CA

About The Position

As a Parking Enforcement Officer, you promote public safety and ensure compliance with parking regulations. You patrol assigned parking areas, address violations, accurately document them, and help create an orderly and fair environment in the community. The role also involves providing courteous assistance and information to drivers, reporting incidents and maintenance concerns, caring for issued equipment and vehicles, and supporting a positive, inclusive team culture. You help maximize parking revenue, improve enforcement efficiency, and assist with strategies that enhance profitability for the company and its clients. The position is full-time, Monday through Friday, 8:00 a.m. to 5:00 p.m., with compensation of $22.00 to $24.00 per hour. The ideal candidate enjoys working with people and logistics, communicates effectively, and is comfortable working outdoors and performing physically demanding tasks.

Requirements

  • High school diploma or equivalent.
  • Strong interpersonal and customer service skills.
  • Attention to detail and ability to accurately document violations.
  • Excellent verbal and written communication skills.
  • Ability to work outdoors and handle physically demanding tasks.
  • Valid driver's license and reliable transportation.

Nice To Haves

  • Passion for logistics and working with people.

Responsibilities

  • Patrol assigned parking areas, enforce parking regulations, and address violations promptly.
  • Accurately document parking violations and maintain proper records.
  • Care for and maintain issued equipment and vehicles.
  • Interact professionally and courteously with customers, providing information and assistance.
  • Promptly report incidents, security concerns, and maintenance issues to appropriate authorities.
  • Maintain clear communication with team members and superiors.
  • Support colleagues and promote unity, inclusion, respect, and teamwork within the parking enforcement team.
  • Provide exceptional customer service by addressing parkers’ inquiries and concerns patiently and professionally.
  • Educate parkers about regulations and guide them toward compliance.
  • Assist with emergency situations and offer aid when required.
  • Monitor parking to maximize revenue collection while minimizing unauthorized parking.
  • Identify ways to improve the efficiency and effectiveness of parking enforcement.
  • Assist in developing strategies to enhance profitability for the company and its clients.

Benefits

  • Medical, dental, vision, and life insurance coverage for eligible full-time employees.
  • Flexible Spending Accounts for eligible full-time employees.
  • 401(k).
  • Vacation and sick time for full-time and part-time employees.
  • Holiday benefits for full-time and part-time employees.
  • Discount programs.
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