Parking Enforcement Officer - Driving
About The Position
SP+, a Metropolis company, is hiring a Parking Enforcement Officer to monitor parking areas and enforce parking policies while providing customer service. The role may also support parking facility maintenance, revenue collection, event operations, and permit sales. Enforcement Officers are not sworn police officers and have no arresting authority. The position requires independent judgment, tact, and diplomacy, and may involve working alone. Employees work outdoors in all weather conditions and around traffic. Shift requirements vary by location; availability for second or third shift and/or weekends may be required when applicable.
Requirements
- Must be at least 18 years old at the time of hire.
- Must have and maintain a valid state-issued driver's license with a current address and an acceptable driving record.
- Knowledge of the geography of the enforcement area.
- Knowledge of hazards and safety precautions.
- Ability to use a handheld computer.
- Ability to operate a motorized vehicle or bicycle.
- Ability to understand and apply parking regulations.
- Ability to interact with others courteously and tactfully.
- Ability to walk for extended periods.
- Ability to work in all weather conditions.
- Ability to exercise sound independent judgment and maintain a high level of customer service.
Responsibilities
- Monitor designated streets, lots, garages, public areas, and/or a campus to ensure compliance with parking policies.
- Answer questions about directions, events, building locations, and parking policies.
- Issue citations and warnings for parking-policy violations using a handheld computer or manual tickets.
- Impound, boot, or relocate vehicles as directed.
- Assist maintenance staff with parking equipment and facility upkeep, including inspecting lots, painting, cleaning and repairing parking meters and pay-and-display machines, and installing signs and posts.
- Assist with collecting and securing parking revenue from meters, multi-space machines, pay-on-foot technology, and other collection methods.
- Assist event staff with event setup, traffic control, parking payments, and lot usage control.
- Assist office staff with permit sales during peak seasons, including data entry, preparing mailings, and frontline customer service.
- Perform other related duties as assigned.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Flexible spending accounts
- Long- and short-term disability insurance
- Life insurance
- Accident insurance
- 401(k)
- Paid time off
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
