Parking Enforcement Officer - Driving

Metropolis Technologies•LAS VEGAS, NV
•Onsite

About The Position

SP+, a Metropolis company, is an artificial intelligence company using computer vision to provide checkout-free parking experiences. The Parking Enforcement Officer monitors streets, lots, garages, public areas, and/or campuses to enforce parking policies and provide customer service. The role may also support parking facility maintenance, revenue collection, event parking, and permit sales. Enforcement Officers are not sworn police officers and have no arresting authority.

Requirements

  • Be at least 18 years old at the time of hire.
  • Have and maintain a valid state-issued driver's license with a current address and an acceptable driving record.
  • Know the geography of the enforcement area.
  • Know relevant hazards and safety precautions.
  • Be able to use a handheld computer.
  • Be able to operate a motorized vehicle or bicycle.
  • Be able to understand and apply parking regulations.
  • Interact with others courteously and tactfully.
  • Be able to walk for extended periods.
  • Be able to work in all weather conditions.
  • Exercise sound independent judgment and maintain a high level of customer service.

Responsibilities

  • Monitor designated streets, lots, garages, public areas, and/or campuses to ensure compliance with parking policies.
  • Answer customer questions about directions, events, building locations, and parking policies.
  • Issue citations and warnings using a handheld computer or manual tickets; impound, boot, or relocate vehicles as directed.
  • Exercise sound judgment, tact, and diplomacy when working alone and interacting with the public.
  • Assist maintenance staff by inspecting lots, assessing maintenance issues, painting, cleaning and repairing parking equipment, and installing signs and posts.
  • Assist with collecting and securing parking revenue from meters, machines, pay-on-foot technology, and other payment methods.
  • Assist event staff with event setup, traffic control, parking payments, and lot usage control.
  • Assist office staff during peak permit-sales periods with data entry, preparing mailings, and frontline customer service.
  • Perform other related duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Flexible spending accounts
  • Long- and short-term disability insurance
  • Life insurance
  • Accident insurance
  • 401(k)
  • Paid time off
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