Parking Enforcement Officer - Driving

Metropolis Technologies • Annapolis, MD

3d • Onsite

About The Position

SP+, a Metropolis company, is an artificial intelligence company using computer vision to provide checkout-free parking experiences. The company operates a large parking network across North America and Europe.

The Parking Enforcement Officer monitors designated streets, lots, garages, public areas, or a campus to ensure compliance with parking policies. The role also provides customer service, issues citations and warnings, and may impound, boot, or relocate vehicles as directed. Officers may work alone and must use sound judgment, tact, and diplomacy.

The position also supports parking facility maintenance, revenue collection and security, event parking operations, and permit sales during peak seasons. Enforcement Officers are not sworn police officers and have no arresting authority. This role is based in Annapolis, Maryland, and pays $19.

Requirements

• Must be at least 18 years of age at the time of hire.
• Must have and maintain a valid state-issued driver's license with a current address and an acceptable driving record.
• Knowledge of the geography of the enforcement area.
• Knowledge of hazards and safety precautions.
• Ability to use a handheld computer.
• Ability to operate a motorized vehicle or bicycle.
• Ability to understand and apply parking regulations.
• Ability to interact with others courteously and tactfully.
• Ability to walk for extended periods.
• Ability to work in all weather conditions.
• Ability to exercise sound independent judgment and maintain a high level of customer service.
• Must be safety-conscious when working in and around traffic.

Responsibilities

• Monitor designated streets, lots, garages, public areas, or a campus for compliance with parking policies.
• Answer customer questions about directions, events, building locations, and parking policies.
• Issue citations and warnings using a handheld computer or manual tickets; impound, boot, or relocate vehicles as directed.
• Assist maintenance staff by inspecting lots, assessing maintenance issues, painting, cleaning and repairing parking meters and pay-and-display machines, and installing signs and posts.
• Assist with collecting and securing parking revenue from meters, multi-space machines, pay-on-foot technology, and other collection methods.
• Assist event staff with event setup, traffic control, payment collection, and lot usage control.
• Assist office staff with permit sales during peak seasons, including data entry, collating mailings, and frontline customer service.
• Perform other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed