Parking Enforcement Officer - Driving

Metropolis Technologies • West New York, NJ

11d • Onsite

About The Position

SP+, a Metropolis company, is an artificial intelligence company that uses computer vision to provide checkout-free parking experiences. The Parking Enforcement Officer monitors streets, lots, garages, public areas, and/or a campus to ensure compliance with parking policies. The role involves customer service, issuing citations and warnings, and assisting with parking facility maintenance, revenue collection, events, and permit sales. Officers may work alone and must use sound judgment, tact, and diplomacy. Enforcement Officers are not sworn police officers and have no arresting authority.

Requirements

• Must be at least 18 years old at the time of hire.
• Must have and maintain a valid state-issued driver's license with a current address and an acceptable driving record.
• Knowledge of the geography of the enforcement area.
• Knowledge of hazards and safety precautions.
• Ability to use a handheld computer.
• Ability to operate a motorized vehicle or bicycle.
• Ability to understand and apply parking regulations.
• Ability to interact with others courteously and tactfully.
• Ability to walk for extended periods.
• Ability to work in all weather conditions.
• Ability to exercise sound independent judgment and maintain a high level of customer service.

Responsibilities

• Monitor designated streets, lots, garages, public areas, and/or a campus for compliance with parking policies.
• Answer customer questions about directions, events, building locations, and parking policies.
• Issue citations and warnings using a handheld computer or manual tickets; impound, boot, or relocate vehicles as directed.
• Assist maintenance staff with inspecting lots, identifying maintenance issues, painting, cleaning and repairing parking equipment, and installing signs and posts.
• Assist with collecting and securing parking revenues and fees from meters, multi-space machines, pay-on-foot technology, and other collection methods.
• Assist event staff with event setup, traffic control, parking payments, and lot usage control.
• Assist office staff with permit sales during peak seasons, including data entry, preparing mailings, and frontline customer service.
• Perform other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed