Parking Enforcement Officer - Driving

Metropolis Technologies•Harrisburg, PA

7d•Onsite

About The Position

SP+, a Metropolis company, is hiring a Parking Enforcement Officer to monitor designated streets, lots, garages, public areas, and/or a campus for compliance with parking policies. The role includes assisting the public, enforcing parking regulations, supporting parking facility maintenance and revenue collection, and helping with event parking and permit sales. Officers may work independently and are expected to use sound judgment and provide courteous customer service. Enforcement Officers are not sworn police officers and have no arresting authority. The position involves working outdoors in all weather conditions, including snow storms and extreme heat, and in and around potentially dangerous traffic. Employees must remain safety-conscious. Duties and shift availability may vary depending on location needs; second- or third-shift work and weekends may be required where applicable.

Requirements

Must be at least 18 years of age at the time of hire.
Must have and maintain a valid state-issued driver's license with a current address and an acceptable driving record.
Knowledge of the geography of the area being enforced.
Knowledge of hazards and safety precautions.
Ability to use a handheld computer.
Ability to operate a motorized vehicle or bicycle.
Ability to understand and apply parking regulations.
Ability to interact with others courteously and tactfully.
Ability to walk for extended periods.
Ability to work in all weather conditions.
Must be able to stand, walk, use hands to finger, handle, or feel, and talk and listen as regularly required by the job.
Must be safety-conscious when working in and around traffic.

Responsibilities

Monitor designated streets, lots, garages, public areas, and/or a campus to ensure compliance with parking policies.
Answer questions about directions, events, building locations, and parking policies.
Issue citations and warnings using a handheld computer or manual tickets; impound, boot, or relocate vehicles as directed.
Exercise sound judgment, tact, and diplomacy when working independently and interacting with the public.
Assist maintenance staff by inspecting and assessing lots, painting, cleaning and repairing parking meters and pay-and-display machines, and installing signs, sign posts, and meter posts.
Assist with collecting and securing revenue from parking meters, multi-space machines, pay-on-foot technology, and other parking payment methods.
Assist event staff with event setup, traffic control, parking payments, and lot usage control.
Assist office staff with permit sales during peak seasons, including data entry, collating mailings, and providing frontline customer service.
Perform other related duties as assigned.