Parking Enforcement Officer - Driving

Metropolis Technologies•Orange, CA

5d•Onsite

About The Position

SP+, a Metropolis company, is hiring a Parking Enforcement Officer to monitor designated streets, lots, garages, public areas, or campuses for compliance with parking policies. The role combines parking enforcement and customer service with support for parking-facility maintenance, revenue collection, events, and permit sales. Officers may work alone and must use sound judgment, tact, and diplomacy when interacting with the public. Enforcement Officers are not sworn police officers and have no arresting authority. The position requires operating a motorized vehicle or bicycle, walking for extended periods, and working in all weather conditions. Employees work outdoors and around traffic, so safety awareness is essential. Shift availability varies by location; second or third shifts and weekends may be required where applicable.

Requirements

Must be at least 18 years old at the time of hire.
Must have and maintain a valid state-issued driver's license with a current address and an acceptable driving record.
Knowledge of the geography of the enforcement area.
Knowledge of hazards and safety precautions.
Ability to use a handheld computer.
Ability to operate a motorized vehicle or bicycle.
Ability to understand and apply parking regulations.
Ability to interact with others courteously and tactfully.
Ability to walk for extended periods.
Ability to work in all weather conditions.
Ability to exercise sound independent judgment and provide a high level of customer service.

Responsibilities

Monitor designated streets, lots, garages, public areas, or campuses to ensure compliance with parking policies.
Answer questions about directions, events, building locations, and parking policies.
Issue citations and warnings using a handheld computer or manual tickets; impound, boot, or relocate vehicles as directed.
Assist maintenance staff by inspecting lots for maintenance issues; painting, cleaning, and repairing parking meters and pay-and-display machines; and installing signs, sign posts, and meter posts.
Assist with collection and security of parking revenues and fees from meters, multi-space machines, pay-on-foot technology, and other collection methods.
Assist event staff with event parking setup, traffic control, payment collection, and lot usage control.
Assist office staff with permit sales during peak seasons, including data entry, collating mailings, and frontline customer service.
Perform other related duties as assigned.