Parking Enforcement Officer - Driving

Metropolis Technologies•HIGHLANDS RANCH, CO

19d•Onsite

About The Position

SP+, a Metropolis company, is an artificial intelligence company that uses computer vision to provide checkout-free parking experiences. SP+ operates more than 4,000 locations across North America and Europe, with over 23,000 employees. The Parking Enforcement Officer monitors parking areas and enforces parking policies while providing customer service. The role may also support parking facility maintenance, revenue collection, events, and permit sales. Enforcement Officers are not sworn police officers and have no arresting authority.

Requirements

Must be at least 18 years old at the time of hire.
Must have and maintain a valid state-issued driver's license with a current address and an acceptable driving record.
Knowledge of the geography of the enforcement area.
Knowledge of hazards and safety precautions.
Ability to use a handheld computer.
Ability to operate a motorized vehicle or bicycle.
Ability to understand and apply parking regulations.
Ability to interact with others courteously and tactfully.
Ability to walk for extended periods.
Ability to work in all weather conditions.
Ability to stand, walk, use hands to finger, handle, or feel, and talk and listen.
Must remain safety-conscious while working in and around potentially dangerous traffic situations.

Responsibilities

Monitor designated streets, lots, garages, public areas, or campuses for compliance with parking policies.
Answer customer questions about directions, events, building locations, and parking policies.
Issue citations and warnings using a handheld computer or manual tickets; impound, boot, or relocate vehicles as directed.
Exercise sound judgment, tact, and diplomacy when working alone and interacting with the public.
Assist maintenance staff by inspecting parking lots, identifying maintenance issues, painting, cleaning and repairing parking meters and pay-and-display machines, and installing signs and posts.
Assist with collection and security of revenue from parking meters, multi-space machines, pay-on-foot technology, and other parking payment methods.
Assist event staff with event setup, traffic control, parking payments, and lot usage control.
Assist office staff during peak permit-sale seasons with data entry, preparing mailings, and frontline customer service.
Perform other related duties as assigned.