Front Office Manager
PM Hotel Group3d • Onsite
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Front Office Manager | Hotel Belvoir | Springfield, VA
PM Hotel Group
•Onsite
About The Position
The Front Office Manager will be at the center of the hotel's universe, leading the front desk team to ensure smooth and effective operations. As a creative and dynamic leader, your passion for hospitality will inspire your team to better cater to guest needs and ensure their return. You will combine business expertise and managerial experience to enhance the ability of your team and provide quality service.
Requirements
- worked in hotels for at least two years
- additional two years in a hotel leadership position (Manager+)
- Being a people-person is a must as you’ll be working with others constantly.
- some experience in coaching, mentoring, and teambuilding.
Responsibilities
- Overseeing the day-to-day operations of the front desk and associated functions. Ensure adherence to established procedures for all related activities by all supervised functions and personnel.
- Providing business expertise and strategic perspective to identify, evaluate, develop and drive guest services, understanding that extraordinary service and business decisions are not mutually exclusive.
- Overseeing and participating in guest registration and check out.
- Managing, training, and scheduling the Front Office staff
- Carrying out activities (night audit review, setting up group billing, making forecasts, controlling and placing orders for supplies, cross-departmental communication) required for the smooth functioning of the Front Office.
- Acting as a liaison between General Manager and staff
Benefits
- excellent pay
- hotel discounts
- F&B discounts
- opportunity to be part of an anything-but-standard growing hotel company.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
101-250 employees
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