Night Audit (PT)

Crescent Careers•Greenville, SC

About The Position

The Night Audit role balances daily room, restaurant, and bar work; posts and balances charges and settlements in a timely and efficient manner; maintains files; and resets systems for the next day’s operations. The position reports to the Front Desk Manager. The role also includes preparing restaurant revenue data, running audit reports, making system corrections, entering revenue and expense information, and balancing nightly revenue and settlement accounts. The associate is expected to provide courteous guest service, maintain professional work habits, follow attendance and safety procedures, and assist coworkers as needed.

Requirements

  • Ability to communicate in English.
  • Self-starting personality with an even disposition.
  • Maintain a professional appearance and manner at all times.
  • Ability to communicate well with guests.
  • Willingness to pitch in and help coworkers and be a team player.
  • Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key.
  • Ability to handle guest and employee concerns in a friendly and positive manner.
  • Ability to access and accurately input information using a moderately complex computer system.
  • Ability to comply with attendance rules and work regularly.

Responsibilities

  • Prepare daily Restaurant Revenue Report data by auditing Point of Service tapes and journals to break down revenue, covers, waiters’ fees, tips paid out, and settlements by type and cashier.
  • Run audit reports and journals from the front office system, Point of Service, and computer.
  • Make corrections and adjustments and handle computer problems that arise during the shift.
  • Input revenue, expenses, and allowances into the front office system to generate daily reports, including the Guest Ledger Summary and Daily Restaurant Summary.
  • Balance all revenue and settlement accounts nightly, maintain files, and reset the system for next-day operations.
  • Comply with attendance rules and be available to work regularly.
  • Perform other job-related duties as assigned.
  • Treat guests and associates courteously and respectfully, maintaining professional conduct.
  • Maintain work procedures, dress, grooming, punctuality, and attendance consistent with hotel standards.
  • Adapt to changes in the work area and hotel procedures, learn or improve skills, solve routine problems, and seek assistance when needed.
  • Follow hotel security policies and procedures, including key controls, safe lifting, chemical use, and reporting hazards and safety concerns.
  • Help coworkers with their job duties and work as a team player.
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