Night Audit (PT)

Horseshoe Bay Resort•Wade Hampton, SC

About The Position

The Night Audit role balances room, restaurant, and bar activity each day; posts and balances charges and settlements; maintains files; and resets systems for the next day’s operations. The position prepares restaurant revenue data by auditing point-of-service records, runs audit reports, makes corrections and adjustments, addresses computer issues during the shift, and enters revenue, expenses, and allowances into the front office system to generate daily reports. It also balances revenue and settlement accounts nightly and supports a professional, courteous guest experience while following hotel work, attendance, safety, and security standards.

Requirements

Ability to communicate in English.
Self-starting personality and even disposition.
Professional appearance and manner at all times.
Ability to communicate well with guests.
Willingness to help coworkers and work as a team player.
Basic mathematical skills and ability to make accurate calculations using a 10-key.
Ability to address guest and employee concerns in a friendly and positive manner.
Ability to access and accurately input information using a moderately complex computer system.
Regular availability and compliance with attendance rules.

Responsibilities

Prepare daily Restaurant Revenue Report data by auditing Point of Service tapes and journals, breaking down revenue, covers, waiters' fees, tips paid out, and settlements by type and cashier.
Run audit reports and journals from the front office system, Point of Service, and computer.
Make corrections and adjustments and handle computer problems that occur throughout the shift.
Input revenue, expenses, and allowances into the front office system to generate daily reports, including the Guest Ledger Summary and Daily Restaurant Summary.
Balance all revenue and settlement accounts nightly, maintain files, and reset the system for next-day operations.
Comply with attendance rules and be available to work regularly.
Perform other job-related duties as assigned.
Treat guests and associates courteously and respectfully, maintain a professional appearance and manner, and support positive guest relations.
Follow hotel work procedures and standards for dress, grooming, punctuality, and attendance; adapt to changes, learn or improve skills, solve routine problems, and ask for help when needed.
Follow hotel safety and security policies and procedures, including key controls, safe handling of heavy objects and chemicals, and reporting hazards and safety concerns.