Night Audit
BBL Hospitality•Titusville, FL
•$15 - $17•Onsite
About The Position
The Night Auditor performs night audit functions according to hotel policies and procedures and may perform Manager on Duty responsibilities during the audit shift. The role includes front-desk guest service, reservations, payment processing, cashiering, accounting, and reconciling hotel revenue and point-of-sale activity. Audit experience is preferred but not required.
Requirements
- High school diploma or equivalent.
- Excellent math and reasoning skills.
- Ability to deal with intoxicated guests.
- Ability to organize work and use independent judgment to perform tasks.
- Honesty, dependability, and a positive attitude.
- Physical ability to stand, speak, hear, read, write, carry 30–40 lbs., walk, lift and carry, reach overhead, push, pull, bend, and walk stairs.
Nice To Haves
- Audit experience is preferred but not required.
Responsibilities
- Register guests promptly and courteously, using upselling techniques to maximize room rates.
- Prepare for group check-ins and checkouts and VIP arrivals; stay informed about hotel events and functions during the shift.
- Check guests out and process customer payments according to established policies and procedures.
- Respond promptly to guest requests, promote hotel services, facilities, and outlets, and provide information such as local attractions and directions.
- Resolve minor guest complaints and inform a supervisor of major problems, complaints, disturbances, or unhappy guests.
- Book guest reservations or coordinate with the reservation center.
- Handle departmental accounting of money, receipts, guest accounts, and other forms of credit; post charges, complete the cashier’s report, prepare the deposit, and count the cashier bank.
- Issue, control, and release guest safe-deposit boxes.
- Reconcile point-of-sale areas for Banquets, Lounge, and Restaurant, including cash, credit-card, and related sales activity.
- Reconcile room rates charged and all revenues to the Property Management System.
- Perform night audit functions in the Property Management System.
- Perform Manager on Duty responsibilities during the audit shift.
Benefits
- Paid Time Off
- 401K Investment
- Referral Bonus
- Associate Development Plan Opportunities
- Internal Promotion Opportunities
- Medical, dental, vision, and voluntary benefits
- FSA and HSA account options available to full-time associates
- Associate Travel Program Discounts
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
