Logistics Coordinator Jobs

About The Position

Requirements

• Bachelor's degree in business administration, organizational leadership, communications, operations, human resources, or a related field; or an equivalent combination of education and experience
• Five or more years of progressively responsible experience in operations programs, workforce engagement, employee experience, communications, analytics, change management, or a related field
• Strong written communication, presentation, facilitation, and relationship-building skills
• Advanced analytical judgment, program design and planning, process improvement, outcome measurement, and follow-up capabilities
• Demonstrated ability to interpret ambiguous qualitative and quantitative information, compare alternatives, develop reasoned recommendations for senior leaders, manage approved resources, and influence stakeholders without direct authority
• Ability to maintain confidentiality, recognize functional boundaries, and make sound escalation judgments

Nice To Haves

• Experience in a 3PL, manufacturing, warehouse, distribution, or other high-volume, multi-shift operations environment
• Experience developing workforce-engagement strategy, retention initiatives, change communications, dashboards, and executive recommendations
• Advanced Microsoft Office proficiency (Excel, Outlook, Teams, PowerPoint)
• Bilingual communication skills, where applicable

Responsibilities

• Select and adapt appropriate methods, including floor presence and listening sessions, to collect and evaluate nonconfidential engagement information across shifts, departments, or assigned sites
• Lead the planning and evaluation of assigned recognition, appreciation, listening, and engagement initiatives within approved objectives
• Distinguish isolated requests from systemic trends across complex operational populations and compare possible responses based on impact, urgency, feasibility, cost, and functional risk
• Analyze consistency of engagement routines across shifts, departments, or assigned sites and design or recommend process improvements
• Independently develop and present operational engagement recommendations to senior Operations leadership while immediately routing individual employee matters to the appropriate functional owner
• Develop and lead engagement communication and change plans addressing audience, channel, sequencing, timing, risk, approval needs, and measures of understanding
• Draft, edit, and coordinate approved communications and maintain essential workforce communication materials
• Assess material communication gaps and recommend changes or standards to improve reach, clarity, consistency, and leadership credibility across the assigned scope
• Collect frequently asked questions, identify recurring themes, and coordinate validated responses from the appropriate functional owner
• Design, administer, and improve the Operations follow-up control confirming Supervisor and Manager review of required attendance and safety reports across the assigned scope
• Monitor completion of leadership follow-up actions and escalate outstanding items
• Analyze recurring completion gaps across shifts, departments, or assigned sites; identify likely process causes; and recommend control or cadence improvements to senior Operations leadership
• Track completion only; does not calculate points or participate in corrective action
• Translate approved site or cross-site priorities into program frameworks, objectives, project plans, milestones, success measures, stakeholder requirements, governance routines, and evaluation methods
• Prepare leadership-ready analyses identifying material trends, risks, options, resource implications, recommended actions, accountable owners, and open decisions
• Evaluate program results across the assigned scope and recommend whether initiatives should continue, be adjusted, expanded, standardized, or discontinued
• Lead cross-functional working sessions, surface tradeoffs, secure commitments, and guide approved execution without direct supervisory authority
• Set standards and lead planning for the post-onboarding site-integration experience after HR/TA onboarding, including 30/60/90-day engagement check-ins and supervisor follow-through
• Analyze post-onboarding and material retention themes across the assigned scope and recommend targeted operational interventions
• Lead evaluation of non-HR associate suggestions for feasibility and impact and recommend priorities and owners to Operations
• Coordinate tactical execution through site partners; directly handle teamwear distribution or other material logistics only when separately assigned and within the stated tactical-work limit
• Maintain accurate records for engagement activities and participation
• Assist with coordination of engagement calendars and events
• Escalate employee relations concerns, complaints, and conduct issues immediately
• Route policy, payroll, benefits, leave, and accommodation questions to HR or appropriate functional owners
• Escalate safety concerns and workers’ compensation questions to EHS and Operations leadership
• Maintain adherence to defined role scope and escalation processes