About The Position

The Logistics Operations Coordinator provides real-time support for live dispatch operations. The role monitors loads and shipments in transit, communicates with carriers, drivers, and permit and escort providers, and keeps tracking systems and paperwork accurate and current. When delays or exceptions arise, the coordinator helps organize a response and keeps relevant parties informed. The work is detail-driven and varies from day to day. The position is based on-site in Irving, Texas, and is full-time, hourly, and non-exempt, with compensation of $25.00 per hour. Occasional travel to project sites and other company locations may be required, up to 10% as needed for company expansion. Offers are contingent on completion of required pre-employment screenings, which may include background checks, drug/alcohol testing, and fit-for-duty testing. Duties and responsibilities may change. LGLNA is an equal opportunity employer committed to diversity and inclusion.

Requirements

  • High school diploma or equivalent (GED).
  • Strong written and verbal communication skills, including comfort handling a high volume of phone and email contact.
  • Solid organization and attention to detail, with the ability to track many moving pieces at once.
  • Ability to prioritize and coordinate effectively under deadlines.
  • Comfort working with computers, including email, spreadsheets, and web-based software, and willingness to learn new logistics tools.

Nice To Haves

  • Experience in logistics, dispatch, transportation, freight, supply chain, customer service, or a similarly fast-paced coordination role.
  • Familiarity with heavy-haul, oversize/overweight (OSOW), permitting, or escort coordination.
  • Experience with transportation management systems (TMS), tracking platforms, or Microsoft Excel.
  • Comfort communicating with drivers, carriers, or field partners.

Responsibilities

  • Prepare, organize, and file shipping paperwork, including bills of lading (BOLs), permits, and rate confirmations.
  • Identify delays, disruptions, and exceptions as they occur, and help coordinate and communicate the response.
  • Update dispatch tools, spreadsheets, and logistics software to keep information accurate and available to the team.
  • Communicate status updates clearly to internal team members and external partners.
  • Support the dispatch and operations team with day-to-day coordination tasks and follow-ups.
  • Travel occasionally to project sites to support on-the-ground coordination as needed.
  • Perform other related duties and ad-hoc projects as assigned by leadership.

Benefits

  • Medical, dental, and vision insurance
  • Company-paid life and AD&D insurance
  • Company-paid short-term and long-term disability insurance
  • 401(k) retirement plan with company match
  • Employee Assistance Program (EAP)
  • Paid Time Off (PTO)
  • Paid holidays
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