Logistics Operations Coordinator

DHL Supply Chain•Cowpens, SC

About The Position

DHL Supply Chain is hiring a Logistics Operations Coordinator to assist with coordinating truck, rail, and international shipments; communicate with shippers and carriers; and support customer problem-solving and order management. The role includes coordinating export/import shipments, arranging schedules and tenders with carriers, tracking shipments, maintaining transportation management systems, preparing reports, reviewing performance data, escalating problems, addressing basic billing questions, preparing client invoice packets, and confirming carrier rates. The position is on the first shift, 7:00 a.m.–3:00 p.m., and pays $20.50 per hour. Full-time employees may qualify for monthly attendance bonuses. DHL describes its benefits as including medical, dental, and vision coverage beginning on the 30th day, paid holidays and vacation through its PTO program, a 401(k) with company match, tuition reimbursement, and training and career advancement opportunities.

Requirements

  • High school diploma or equivalent, preferred.
  • Six months to one year of warehouse or logistics experience, preferred.
  • Communication and customer service skills.
  • Ability to handle multiple tasks simultaneously.
  • Ability to work as part of a team and individually.
  • Strong computer skills, including familiarity with MS Outlook and Excel.
  • Outbound dock, production, warehouse, or general labor experience.

Nice To Haves

  • Six months to one year of warehouse or logistics experience.
  • Familiarity with MS Outlook and Excel.
  • Outbound dock experience.
  • Production, warehouse, or general labor experience.

Responsibilities

  • Assist in coordinating truck, rail, and international shipments.
  • Communicate with shippers and carriers.
  • Assist with customer problem-solving and order management.
  • Coordinate export and import shipments.
  • Establish schedules with carriers and tender shipments.
  • Track and trace shipments.
  • Update and maintain transportation management systems, including SAP.
  • Prepare and publish daily and weekly reports.
  • Obtain data to assist in analyzing performance trends.
  • Proactively identify problems and bring them to management.
  • Answer and resolve basic billing questions when needed.
  • Prepare client invoice packets.
  • Confirm rates with carriers.

Benefits

  • Monthly attendance bonuses for eligible full-time employees.
  • Affordable medical, dental, and vision coverage available beginning on the 30th day.
  • PTO program, including paid holidays and vacation.
  • 401(k) with company match.
  • Tuition reimbursement.
  • Training and career advancement opportunities.
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