Logistics Coordinator Sr. Staff (Korean Bilingual)

SBT Global • Duluth, GA

1d

About The Position

This role is responsible for end-to-end logistics operations across ocean import, ocean export, US drayage, and air freight. The position manages customer communication, coordinates with carriers, forwarders, and drayage vendors, and oversees freight cost and billing accuracy to ensure smooth, reliable logistics execution for key accounts. Korean bilingual skills are required.

Requirements

• Korean bilingual skills are required.
• At least 2 years of experience in ocean or air freight operations; experience in import, export, or drayage is preferred.
• Business-level English communication skills for email and phone correspondence.
• Proficiency in MS Office, including Excel and PowerPoint.
• Strong attention to detail and the ability to manage multiple tasks with a high level of responsibility.

Nice To Haves

• Bachelor's degree in Logistics, International Trade, Business, or a related field.
• Prior experience at a freight forwarder, ocean carrier, or 3PL.
• Understanding of US drayage and terminal operations.
• Experience using TMS/ERP or other logistics systems.
• Experience supporting manufacturing accounts, especially in the solar or energy sector.

Responsibilities

• Manage ocean import shipping schedules, review bills of lading and customs documentation, track inbound cargo, and resolve issues through timely customer communication.
• Process ocean export bookings, prepare and review shipping documents such as shipping orders and bills of lading, coordinate schedules with carriers, and support export customs clearance.
• Coordinate US port and rail-terminal pickup and delivery schedules, negotiate and settle drayage vendor rates, and manage demurrage and detention charges.
• Coordinate urgent and special air freight shipments, manage flight schedules and freight rates, and communicate with forwarders.
• Provide customers with regular status updates and issue reports.
• Verify carrier, forwarder, and drayage company rates and invoices, and manage billing and settlement.
• Handle freight claims and billing dispute resolution.
• Maintain logistics data and prepare reports, including KPIs and cost analyses.

What This Job Offers

• Job Type: Full-time